Logistics Customer Service Advisor – Middleton

Staffline Group PLC; Middleton; On-site; GBP 24,000; Full time

Job summary

A leading logistics company in Middleton is seeking a full-time Customer Service Advisor. The role involves managing customer queries, maintaining records, and processing orders. Ideal candidates will have strong communication and listening skills, with experience in customer service or retail. Benefits include a competitive salary of £24, on-site amenities, and opportunities for career progression.

Benefits

Free on-site car park

On-site canteen

Career progression opportunities

Monthly discount vouchers

Qualifications

• Experience within customer service or retail sectors.
• Ability to identify and react to customer feelings positively.
• Must be mobile with own vehicle.

Responsibilities

• Act as the first point of contact for day-to-day queries.
• Log information and maintain detailed records.
• Investigate queries and respond within agreed SLA's.
• Handle driver queries around service delivery.
• Process orders ensuring attention to detail.

Skills

Good listening skills

Communication skills

Computer skills (Excel)

Job description

A leading logistics company in Middleton is seeking a full-time Customer Service Advisor. The role involves managing customer queries, maintaining records, and processing orders. Ideal candidates will have strong communication and listening skills, with experience in customer service or retail. Benefits include a competitive salary of £24, on-site amenities, and opportunities for career progression.