Logistics Customer Service & Admin Coordinator

Proman UK; Grimsby; On-site; GBP 26,000 - 29,000; Full time

Job summary

Proman UK in North East Lincolnshire is recruiting a Logistics Customer Service Administrator to join its busy team in a full-time role. You will support day-to-day operations, ensuring customers receive a high level of service and assisting with administration, bookings, coordination and internal system updates.

The ideal candidate will have experience in logistics, freight, shipping, imports or customs, or a strong customer service/administration background, with proactive attitude and

Qualifications

• Previous experience in customer service, administration, or office support.
• Experience in logistics, freight, shipping, imports or customs preferred but not essential.
• Strong organisational skills and attention to detail.
• Professional communication and IT proficiency.
• Proactive attitude and ability to learn quickly.

Responsibilities

• Supporting customers with day-to-day queries and service updates
• Handling administration linked to logistics and operational activity
• Processing bookings and updating internal systems accurately
• Liaising with customers, colleagues and internal departments
• Assisting with coordination of deliveries and shipments
• Supporting the wider team with operational and customer service tasks
• Helping ensure all work is completed accurately and within deadlines

Skills

Customer service

Administration

Logistics experience

Communication skills

IT skills

Tools

CRM systems

MS Excel

Job description

Proman UK in North East Lincolnshire is recruiting a Logistics Customer Service Administrator to join its busy team in a full-time role. You will support day-to-day operations, ensuring customers receive a high level of service and assisting with administration, bookings, coordination and internal system updates.

The ideal candidate will have experience in logistics, freight, shipping, imports or customs, or a strong customer service/administration background, with proactive attitude and