Logistics Coordinator FR/DE

Reed; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Central London seeks a Logistics Coordinator who is fluent in German or French. The role involves managing deliveries, liaising with various stakeholders, and excellent customer service. Experience in handling key accounts and knowledge of ERP systems are essential. This full-time, hybrid position offers opportunities for personal growth and benefits such as a health cash plan and gym membership.

Benefits

Personal growth opportunities

Health Cash Plan

Subsidised gym membership

Discretionary bonus

Qualifications

• Fluency in English and German or French required.
• Experience in handling key accounts.
• Proficient with any ERP system.
• Strong MS Office skills.
• Excellent written and verbal communication skills.
• Commitment to customer service.

Responsibilities

• Arrange deliveries to customers from warehouses in UK and EU.
• Liaison with customers, warehouses, and carriers.
• Input information onto internal system for allocations.
• Invoice customers with correct VAT.
• Prepare shipping documents.
• Handle customer inquiries and complaints.
• Conduct monthly stock reconciliations.
• Process charges invoices from providers.
• Occasional warehouse inspections.
• Engage in project work.

Skills

Fluency in English

Fluency in German

Experience in handling key accounts

Experience with any ERP system

Proficiency in MS Office applications

Outstanding business communication skills

Commitment to customer service

Job description

Overview

Logistics Coordinator - German or French speaker required

Hybrid - Central London (Full-time, Permanent) 3 days office, 2 days WFH.

What’s in it for you?

• Personal growth including training and development opportunities
• Health Cash Plan
• Subsidised gym membership
• Discretionary bonus

What to expect?

• Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier
• Liaison with customers, warehouses, and carriers
• Input of correct information onto internal system, to create forward allocations and warehouse instructions.
• Invoicing customers promptly, with correct VAT calculated.
• Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
• Handling enquiries, complaints and other aspects of customer service as required.
• Monthly stock reconciliations and handling follow-on enquiries from the finance department.
• Handling non-conformances
• Occasional on-site inspection of warehouses
• Processing charges invoices from warehouses, forwarders, and other suppliers
• Project work

Does this sound like you?

• Fluency inEnglish and German, or French is required.
• Experience in handling key accounts.
• Experience with any ERP system.
• Proficiency in MS Office applications
• Outstanding business communication skills, both written and verbal
• Commitment to customer service (both internal and external)
• Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows.