Logistics Coordinator

PREMIER OFFICE SYSTEMS; Stoke-on-Trent; On-site; GBP 25,000; Full time

Job summary

A logistics company in Stoke-on-Trent is seeking an organized and detail-oriented Logistics & Operations Coordinator. The role involves coordinating daily logistics, managing import/export documentation, and ensuring effective communication with customers and suppliers. Ideal candidates will have strong IT skills and a proactive approach to tasks. This opportunity offers a salary of £25,000 per annum.

Qualifications

• Proactive, dependable, and able to prioritise tasks effectively.
• Confident communicator with great customer service skills.
• Experience using stock or order management systems is advantageous.

Responsibilities

• Keep accurate documentation and records across all logistics activities.
• Manage import and export paperwork, ensuring compliance with regulations.
• Handle customer and supplier communications in a professional manner.
• Process purchase orders, match supplier invoices, and update internal systems.
• Arrange transport and deliveries with third-party couriers.
• Investigate and resolve logistics-related queries.

Skills

Excellent organisation skills

Strong attention to detail

Customer service skills

Strong IT skills

Use of stock or order management systems

Understanding of import/export logistics

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Location

Location: Stoke-on-Trent

Working Hours

Working Hours: Monday to Friday, 8:30am – 5:00pm

Salary

Salary: £25,000 per annum

About The Role

An exciting opportunity has become available for an organised and detail-oriented Logistics & Operations Coordinator to join a busy and growing team. The role focuses on coordinating daily logistics activities, ensuring smooth movement of goods, and maintaining excellent communication between customers, suppliers, and internal teams.

Main Duties

• Keep accurate documentation and records across all logistics activities
• Monitor and uphold company health & safety processes
• Manage import and export paperwork, ensuring compliance with regulations
• Handle customer and supplier communications in a professional, timely manner
• Process purchase orders, match supplier invoices, and update internal systems
• Arrange transport and deliveries with third-party couriers and hauliers
• Support operational teams to ensure deadlines and targets are met
• Review supplier performance and address any delivery or service issues
• Investigate and resolve logistics-related queries or non-conformances
• Raise and follow up on claims or discrepancies with transport partners

About You

• Excellent organisation skills with strong attention to detail
• Confident communicator with great customer service skills
• Proactive, dependable, and able to prioritise tasks effectively
• Strong IT skills, including Microsoft Word, Excel, and Outlook
• Experience using stock or order management systems (advantageous)
• Understanding of import/export logistics and documentation (beneficial)

Interested? Call Maria on 01782 712230 or email
email @ example.com