Logistics Coordinator

White Horse Employment; Pewsey; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading recruitment agency is seeking a Supply Chain & Compliance Coordinator to manage logistics operations and customer relationships. The role involves ensuring compliance with quality standards and handling documentation for international operations. Ideal candidates will have strong organizational and communication skills, with experience in supply chain or customer service. The position is full-time and based on-site in Pewsey, UK, offering a salary between £30,000 and £34,000 per year.

Benefits

Free parking

On-site parking

Qualifications

• Proficient in handling logistics and customer service tasks.
• Experience in supply chain management is preferred.
• Ability to understand compliance and quality systems.

Responsibilities

• Coordinate collections and deliveries with clients and partners.
• Manage import/export documentation for compliance.
• Act as the primary contact for customer inquiries.

Skills

Organisational skills

Attention to detail

Confident IT user

Communication skills

Logistics experience

Understanding of compliance systems

Tools

Microsoft Office

CRM systems

Job description

Job Description:

About the Role

White Horse Employmentare working exclusively with a leading business in the manufacturing and packaging supply chain sector to recruit a Supply Chain & Compliance Coordinator.

This role plays a key part in coordinating logistics, managing customer relationships, and supporting quality and compliance standards.

You’ll work closely with customers and partners across the UK, EU, and USA, ensuring smooth logistics operations, accurate documentation, and adherence to industry regulations. It’s a varied, hands‑on position that suits someone with strong attention to detail, excellent communication skills, and a passion for operational excellence.

Key Responsibilities

Supply Chain & Logistics

• Plan and coordinate collections and deliveries across UK, EU, and international customers.
• Liaise with clients and transport partners to schedule movements, resolve issues, and track consignments.
• Manage import/export documentation and ensure compliance with customs procedures.
• Maintain accurate asset tracking and data management across internal systems.
• Support order processing and warehouse coordination when required.

Customer Service & Account Support

• Act as a key point of contact for customers, ensuring swift and professional responses to queries.
• Manage orders from enquiry through to completion, maintaining high service standards.
• Build product knowledge to confidently discuss technical details with clients.

Quality Assurance & Compliance

• Support ongoing accreditation and quality management processes (e.g., BRC, ISO).
• Maintain documentation for QA, health & safety, and environmental standards.
• Assist in audits and continuous improvement initiatives.

Skills & Experience

• Strong organisational skills and attention to detail.
• Confident IT user, proficient in Microsoft Office and CRM systems.
• Excellent written and verbal communication skills.
• Experience in logistics, supply chain, or customer service roles.
• Understanding of compliance and quality systems (advantageous).
• Knowledge of international transport or pallet network operations (beneficial but not essential).

Personal Attributes

• Reliable, structured, and able to manage multiple priorities.
• Strong problem‑solving mindset with a proactive approach.
• Collaborative team player with a positive attitude.
• Eager to learn and grow within a dynamic supply chain environment.

Job Type: Full-time

Benefits

• Free parking
• On‑site parking

Work Location: In person
Pay:£30,000.00-£34,000.00 per year