Logistics Coordinator

Uniserve Group; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company is seeking a Logistics Coordinator in Norwich to manage freight processing and ensure timely deliveries. This role involves booking jobs, monitoring shipments, liaising with partners, and resolving queries. The ideal candidate thrives in a fast-paced environment and has strong communication and administration skills. Competitive salary and various employee benefits are offered.

Benefits

Competitive Salary

Discretionary Bonus

Pension Scheme

Annual Salary Review

Free Eye Test and £49 Vouchers towards Glasses

Interest-Free Company Loan

Free On-Site Parking

Cycle to work scheme

Referral Bonus £750

Care First Lifestyle Programme

Flu Jabs Annually

Life Assurance

Electric Vehicle Charging Points at Work

Flexible Career Pathway

Supply Chain Academy Education Courses

Qualifications

• Experience in freight operations is an advantage.
• Ability to work alone or as part of a team.
• Proficiency in time management and multi-tasking.

Responsibilities

• Ensure accurate booking of freight jobs and manage documentation.
• Monitor shipments for timely delivery and maintain records.
• Liaise with transit partners for shipment coordination.
• Create import/export declarations and arrange deliveries.
• Generate invoices and resolve queries.

Skills

Freight operations experience

Good Administration skills

Proficient in Microsoft Office

Excellent written and verbal communication

Multi-tasking abilities

Effective time management

Teamwork capability

Job description

Uniserve are seeking a Logistics Coordinator to join their team in Norwich, where you’ll play a vital role in ensuring seamless freight processing, timely deliveries, and top-tier service for our customers. If you’re detail-oriented, proactive, and thrive in a fast-paced environment, we’d love to hear from you!

Duties:

• Freight Job Booking & Documentation: Ensure accurate booking of new jobs into the system and manage shipping documentation.
• Shipment Tracking & System Updates: Proactively monitor shipments for on-time delivery and maintain up-to-date records.
• Stakeholder Coordination & Communication: Liaise with transit partners to ensure smooth shipment coordination and provide timely updates to customers.
• Customs Declarations & Delivery Organisation: Accurately create import/export declarations and arrange deliveries according to company policies.
• Invoice Generation & Query Resolution: Generate accurate invoices promptly and resolve customer/partner queries efficiently.
• Team Support & Relationship Management: Assist colleagues when needed and build strong relationships with both customers and suppliers to ensure long‑term satisfaction.

Skills/Experience:

• Experience in freight operations is an advantage.
• Good Administration skills.
• Good knowledge of computer systems and Microsoft Office.
• Proficient written and verbal communication skills.
• Excellent multi‑tasking skills and work well under pressure.
• Effective time management.
• Ability to work alone or as part of a team.
• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest‑Free Company Loan: We're here to support you.
• Free On‑Site Parking: Convenient and hassle‑free.
• Cycle to work scheme.
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well‑being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge through our Apprenticeships and Commercial Courses.