Logistics Coordinator

ILG; Crawley; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading logistics provider in Crawley is seeking a Logistics Coordinator to act as the main operational contact for fulfilment clients. The role involves managing daily communication with clients and resolving operational issues. The ideal candidate should have strong communication skills and experience in logistics or customer service. This position offers a full-time schedule with competitive compensation based on experience within a supportive team environment.

Qualifications

• Experience in a logistics or customer service role.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Main operational contact for fulfilment clients.
• Manage daily communication and resolve issues efficiently.
• Ensure all activity is completed accurately and on time.

Job description

h3>Job Description

Logistics Coordinator

East Grinstead

£25,419 - £28,392 per annum, depending on experience

Working hours: Monday - Friday, 40 hours a week, 8am - 5pm or 9am - 6pm

About us

We are an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our peoples achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

As a Logistics Coordinator, you will be the main operational contact for a portfolio of fulfilment clients. You will manage daily communication, resolve issues efficiently and work closely with internal teams to ensure smooth service delivery. This role focuses on maintaining high client satisfaction, supporting operational performance and ensuring all activity is completed accurately and on time.

Key responsibilities

• Act as the main contact for client enquiries via phone and email, managing daily communication and updates.
• Handle day-to-day operational issues, troubles ...