Logistics Contract Manager
Location: Staffordshire
Salary: Up to £50k
Strive Supply Chain Limited is a leading management recruitment consultancy specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations. We are recruiting for a leading 3PL with a turnover exceeding £25million. They require a Logistics Contract Manager to manage an established client at their site in Staffordshire.
Key Responsibilities as Logistics Contract Manager
- Full budgetary responsibility for the customer's contract
- Full management of the open book commercial model
- Creation and agreement of weekly cost report and oversee correct, timely and accurate invoicing to the client
- Drive development and lead the contract through change required in-line with agreed strategy with the client
- Ensure the contract is planned & controlled in a proactive, constructive and progressive manner
- Develop, execute and deliver strategic cost‑saving initiatives
- Responsibility for all transport functions within the customer's site
- Responsibility for managing a small team and recruitment in conjunction with the client and within agreed budgets
- Manage the contract operation, directly, both daily, weekly (tactical) and on a long‑term basis (strategic)
- Manage the relationship with all sub‑contractors employed on the contract
- Deal with all escalated operational issues
- xUnderstand the key drivers of the operation, managing accurate and meaningful KPI's which in‑turn ensure the productivity and profitability
- Act as the key on‑site contact for the client ensuring that all SLAs are met and that additional requirements are addressed
- Maintain a high level of Health & Safety compliance and quality standards, in‑line with business requirements and relevant legislation
- Oversee the maintenance and compliance of the fleet assigned to the contract
- Responsibility for the creation and maintenance of all SOPs to provide robust systems and processes
Ideal Person for the role of Logistics Contract Manager
- A proven track record that demonstrates success in a similar position and has a strong understanding of commercial contracts, SLAs and KPIs.
- The ability to identify and mitigate contractual risk (e.g. service penalties or indemnities).
- Knowledge of transport regulations and logistics contract law.
- Someone who has experience or has worked as a partner with a customer on their own site and leading a team that is responsible for all transport functions within the customer's site.
- Excellent communication skills with the ability to effectively interact with various stakeholders to develop, execute and deliver strategic cost‑saving initiatives.
- An in‑depth knowledge of logistics operations (HGV fleet, warehousing, and distribution).
- Managing the contract operations, with the ability to translate contractual commitments into operational delivery on a daily, weekly or long‑term basis.
- You must be competent with transport management systems (TMS), fleet tracking and ERP platforms.
This is a fantastic opportunity – we look forward to your application.