Logistics and Warehouse Manager

Hawk 3 Talent Solutions; England; On-site; GBP 45,000 - 50,000; Full time

Job summary

A recruitment agency in the UK is looking for an experienced Logistics and Warehouse Manager to lead their warehouse operations in Stoke-On-Trent. The role involves overseeing accurate goods handling, managing logistics, and leading a team. Applicants should have experience in logistics management and strong leadership skills. This is a full-time, permanent position with a salary range of £45,000 to £50,000 per annum. Benefits include free parking and a pension.

Benefits

Free Parking

Pension

Great culture

Qualifications

• Proven experience in warehouse and logistics management within a manufacturing or distribution environment.
• Strong understanding of international shipping, customs documentation, and regulatory compliance.
• Demonstrated ability to improve warehouse processes and systems.

Responsibilities

• Oversee all goods-in and goods-out processes to ensure accuracy.
• Manage domestic and international shipping operations.
• Lead, coach, and develop the warehouse team.

Skills

Warehouse management

Logistics management

Team leadership

Analytical problem-solving

Education

CPC or logistics-related qualification

Tools

ERP systems

Warehouse Management Systems (WMS)

Job description

Logistics and Warehouse Manager

Location: Stoke-On-Trent, Staffordshire ST1
Salary: GBP45,000 GBP50,000 per annum

Full time Permanent role

Working Monday to Friday 8am 4.45pm

About the Role

Reporting to the Head of Operations Hawk 3 Talent Solutions are recruiting an experienced and driven Logistics and Warehouse Manager to lead a central warehouse and logistics operation based in Stoke-on-Trent, Staffordshire. This is a pivotal role responsible for ensuring the efficient, accurate, and safe handling of all goods in and out of the business, including customer returns and shipping activities. You will play a key role in developing best‑in‑class logistics practices, managing internal teams and third‑party logistics providers, and ensuring full operational and commercial control of both internal and off‑site warehousing.

This position offers the opportunity to make a significant impact on operational efficiency, stock accuracy, and customer satisfaction, while contributing to the company s financial and strategic goals.

Key Responsibilities

Warehouse Operations

• Oversee all goods-in and goods-out processes, ensuring accuracy, timeliness, and compliance with quality standards.
• Manage the packing and dispatch of spare parts, ensuring high levels of customer service.
• Coordinate the handling and resolution of customer returns in collaboration with internal departments.
• Lead stock control activities including stock takes, cycle counts, and reconciliation investigations.
• Work closely with the Finance team to monitor and reduce stock obsolescence and overall stock value.
• Continuously improve warehouse layout, racking systems, and inventory management processes.

Logistics Management

• Manage both domestic and international shipping operations, ensuring compliance with all relevant export/import regulations.
• Build and maintain strong relationships with external logistics providers, ensuring service levels, cost-effectiveness, and reliability.
• Oversee off-site warehousing operations, ensuring optimal space utilisation and profitability of customer cross‑charged storage.

Team Leadership

• Lead, coach, and develop a small warehouse team, including team leaders, to foster a high-performance culture.
• Set clear objectives and KPIs, monitor performance, and provide regular feedback and support.
• Promote a culture of accountability, teamwork, and continuous improvement.

Compliance and Health & Safety

• Develop and implement robust processes and procedures to ensure operational efficiency and traceability.
• Ensure full compliance with health and safety legislation and internal standards.
• Lead incident investigations and implement corrective actions as required.
• Maintain accurate documentation for audits and internal reviews.

Skills and Experience

Essential

• Proven experience in warehouse and logistics management within a manufacturing or distribution environment.
• Strong understanding of international shipping, customs documentation, and regulatory compliance.
• Demonstrated ability to improve warehouse processes and systems.
• Proficiency with ERP or Warehouse Management Systems (WMS).
• Strong leadership, communication, and team management skills.
• Commercial awareness, particularly in third‑party logistics, storage cost control, and stock valuation.

Desirable

• IOSH or NEBOSH Health & Safety certification.
• CPC or logistics‑related qualification.
• Experience with Lean or Six Sigma methodologies.

Key Competencies

• Highly organised and detail‑oriented.
• Strong analytical and problem‑solving skills.
• Adaptable with a continuous improvement mindset.
• Effective communicator and collaborative team player.
• Commercially astute with a customer‑focused approach.

Benefits

• Free Parking
• Pension
• Great culture

If you would like to apply for the role of Warehouse and Logistics manager then please email your CV to [e-mail] or call Deb on (phone number removed).

Closing date is 5.12.2025. Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.