Logistics Administrative Assistant | Flexible Shifts & Benefits

GXO Logistics; Burton upon Trent; On-site; GBP 21,000 - 26,000; Full time

Job summary

A major logistics company is seeking an Administrative Assistant in Burton upon Trent, UK. This full-time role includes providing administrative support for logistics operations, handling customer queries, and assisting in order processes. Candidates should have strong communication and problem-solving skills, with advanced proficiency in software like Microsoft Excel and SAP. The company offers a salary of £25,061.40, additional pay for overtime, and various employee benefits including healthcare and training opportunities.

Benefits

25 days of annual leave plus Bank Holidays

Workplace pension

Healthcare and Dental cash plans

Retail Discounts

Extensive training opportunities

Qualifications

• Previous administrative experience in a logistics environment is beneficial.
• Strong communication and customer service skills with a proactive, solution‑focused approach.
• Advanced PC proficiency, including Microsoft Excel, Word, and Access.

Responsibilities

• Provide efficient administrative support for logistics operations.
• Handle customer queries and calls promptly and professionally.
• Support order shipping and delivery processes.

Skills

Communication skills

Customer service skills

Problem-solving

Attention to detail

Education

Previous administrative experience in a logistics environment

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

SAP

MetaPack

Job description

A major logistics company is seeking an Administrative Assistant in Burton upon Trent, UK. This full-time role includes providing administrative support for logistics operations, handling customer queries, and assisting in order processes. Candidates should have strong communication and problem-solving skills, with advanced proficiency in software like Microsoft Excel and SAP. The company offers a salary of £25,061.40, additional pay for overtime, and various employee benefits including healthcare and training opportunities.