Logistic Support Services Unit Manager

Sodexo; United Kingdom; On-site; GBP 34,000; Full time

Job summary

A leading service provider in the UK is seeking a Logistic Support Services Unit Manager to oversee high-quality logistic services at Merville Barracks. This role involves managing a team, ensuring compliance with contracts, and driving service improvements. Ideal candidates will have significant experience in logistics, strong leadership skills, and a solid understanding of health and safety protocols.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Cycle to Work scheme

Paid volunteering day

Qualifications

• Proven management experience in logistics or supply management.
• Strong leadership capabilities, including performance management.
• Solid understanding of Health, Safety, Welfare, and auditing procedures.

Responsibilities

• Oversee delivery of all Logistic Support Unit services.
• Manage and develop your team effectively.
• Lead on Health and Safety management for the site.

Skills

Management experience in logistics

Leadership skills

Health and Safety knowledge

Excellent communication skills

Competent in MS Office

Interpersonal skills

Tools

CAFM system

Sodexo accounting systems

Job description

40 hours per week Monday - Friday

£33,650.00 per annum. Sodexo rewards and benefits.

Job Introduction

Sodexo is seeking a dedicated and experienced Logistic Support Services Unit Manager to lead the delivery of high‑quality logistic and support services at Merville Barracks, Circular Road South, Colchester, CO2 7UT. This key role ensures operational excellence, compliance, and collaboration across multiple stakeholders including Sodexo teams, the Ministry of Defence, RMPA, and Defence Infrastructure Organisation.

What you’ll do:

• Oversee delivery of all Logistic Support Unit services, ensuring compliance with SLAs, KPIs, and contractual requirements.
• Manage and develop your team, setting clear performance objectives, conducting PDRs, and ensuring effective labour management.
• Deliver contracted outputs through both Sodexo and MOD IT operational systems.
• Act as Subject Matter Expert (SME) for Sodexo accounting systems (Planet, PFI Furniture Asset System) managing circa 33,000 assets and a site key asset register of approximately 13,000 items.
• Manage the PFI Furniture Lifecycle Programme in collaboration with the Soft Services Operations Manager and Finance & Commercial Lead.
• Lead on Health and Safety management for building D11 and ensure all legislative and site‑specific compliance requirements are met.
• Drive service improvement through audit success, proactive issue resolution, and innovation in processes.
• Collaborate with other department managers and external partners to ensure seamless site operations.
• Contribute to budget performance and maintain financial control aligned with client and Sodexo expectations.
• Provide cover for the Quartermasters Services Unit Manager during absences and act as Duty Manager on a rotational basis.
• Support employee engagement initiatives and participate in Sodexo’s Professional Families Network for continued professional development.

What you bring:

• Proven management experience in logistics, supply management, or warehouse distribution.
• Experience working with a supply management or CAFM system.
• Strong leadership and people management capabilities, including performance management, recruitment, and employee relations.
• Solid understanding of Health, Safety, Welfare, and auditing procedures.
• Excellent numerical, interpersonal, and communication skills.
• Competent in MS Office (Word, Excel, Outlook) with strong attention to detail and analytical thinking.
• Ability to make independent decisions and work effectively both autonomously and collaboratively.

Desirable:

• Experience managing within a similar MOD or Defence contract environment.
• IOH Managing Safely (or equivalent) qualification.
• Experience in Soft FM, including transport services and waste management.
• Proven ability to manage client relationships and drive operational improvement.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!