Lodge Manager (Retirement Living) – Front‑of‑House & Ops Lead

Churchill Retirement PLC; Woking; On-site; GBP 25,000; Full time

Job summary

A leading retirement living company in Woking is seeking a Lodge Manager to provide excellent customer service and manage the development. The ideal candidate will have a background in administration and a passion for helping others. You will be responsible for organizing activities and ensuring safety on the site while fostering a friendly community atmosphere. The role offers a competitive salary with comprehensive benefits including holiday entitlement and professional development.

Benefits

Annual holiday entitlement of 24 days + Bank Holidays

A day off on your Birthday

Life Assurance

Eye Care reimbursement

Professional development and qualifications

Thorough induction and ongoing training

Qualifications

• Proven experience in customer service roles, ideally in retirement living or similar sectors.
• Strong administrative skills with proficiency in Microsoft Office applications.
• Ability to manage safety and security with good judgement and efficiency.

Responsibilities

• Organize activities and coordinate the development.
• Manage contractors and complete health and safety checks.
• Serve as the main contact for customers, contractors, and internal colleagues.

Skills

Customer Service

Administration

Microsoft Office

Interpersonal Skills

Job description

A leading retirement living company in Woking is seeking a Lodge Manager to provide excellent customer service and manage the development. The ideal candidate will have a background in administration and a passion for helping others. You will be responsible for organizing activities and ensuring safety on the site while fostering a friendly community atmosphere. The role offers a competitive salary with comprehensive benefits including holiday entitlement and professional development.