Location Manager

Anchor Hanover Group; Turnford; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Earned pay access (Stream)

Pension plan with up to 10% employer

Life Assurance 3x salary

Health & Dental plans (optional)

Retail discounts

Job summary

Anchor Hanover Group is seeking a Housing Location Manager at Queen Elizabeth Court, Turnford. You will manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.

You will let properties, manage rent accounts and address issues such as anti-social behaviour with fairness, and ensure repairs and maintenance are completed promptly with clear follow-up.

Qualifications

• Resilient, problem-solving mindset with ownership
• Strong organisational skills for varied tasks and residents communications
• Genuine passion for helping older people live independent lives

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly with follow-up and clear communication.
• Build trusted relationships with residents through proactive listening and quick resolutions.
• Complete compliance, health and safety checks and risk assessments in collaboration with internal teams and external agencies.

Skills

Problem solving

Organisational skills

Older people support

Job description

HousingLocationManager

Location: Queen Elizabeth Court, Turnford
Contract: 36 hours per week | Permanent
Salary: £29,870 per annum

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient, problem-solving mindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy & Sell additional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• Free Life Assurance (3×your annual salary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor –A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people. We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Because we’re not-for-profit, every pound we make is reinvested in our residents, our colleagues and our homes – supporting high-quality care, fair pay, ongoing development and great places to live.

Inclusion is central to everything we do. Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhere to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.