Locality Supervisor

Northumbria Healthcare NHS Foundation Trust; Morpeth; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Northumbria Healthcare NHS Foundation Trust in Morpeth is seeking a Locality Supervisor within the Palliative Care Support Team, covering Northumberland and collaborating with the North Tyneside Team. The post is based primarily in Morpeth with occasional travel to North Tyneside.

Nurse associates are welcome to apply but should review the Locality Supervisor Job description. Key duties include supervising, coordinating and assisting with physical, personal and emotional patient care;

Formación

• NVQ 3 or equivalent in direct care/health/health and social care.
• Level 2 Maths and English qualification.
• Experience in care work with relevant patient group.

Responsabilidades

• Set goals for positive outcomes for patients.
• Screens initial referral and agrees what care provision will be provided to meet needs.
• Regularly review assessments of existing patients to ensure they continue to meet patient's needs.
• Create and review care needs.
• Allocate work to Nursing assistants.
• Ensure all care needs are covered through rostering and co-ordinating nursing assistants.
• Provide supervision and support to nursing assistants.
• Provide sickness and holiday cover when required.
• Participate in Out of Hours Duty Arrangements, Call Outs and 'On Call' responsibilities, as necessary, to provide a Safe Service delivery.
• Other duties appropriate to the nature, level and grade of the post.
• To respond to enquiries both face to face and by telephone from visitors, patients and staff and other agencies.

Conocimientos

Supervisory experience

Care coordination

Communication skills

Driving license

Educación

NVQ 3 or equivalent in direct care/health/health and social care

Level 2 Maths and English qualification

Descripción del empleo

Northumbria Healthcare NHS Foundation Trust

Locality Supervisor

The closing date is 11 November 2026

This is an exciting opportunity for a Locality supervisor to work within our Palliative Care Support Team covering Northumberland and in collaboration with the North Tyneside Team. The post is primarily based in Morpeth with work into North Tyneside as required. We welcome applications from Nurse associates for consideration but please ensure you are familiar with the Locality Supervisor Job description prior to applying.

Work across localities/PCNs to supervise, coordinate and assist with the provision of physical, personal and emotional care to patients.

Coordinating patient care resource across Localities/PCNs to provide responsive and appropriate patient care, managing the needs of patients through planned, unplanned and palliative care.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Set goals for positive outcomes as agreed with the patients.
• Screens initial referral and agrees what care provision will be provided to meet needs.
• Regularly review assessments of existing patients to ensure they continue to meet patient's needs.
• Create and review care needs.
• Allocate work to Nursing assistants.
• Ensure all care needs are covered through rostering and co-ordinating nursing assistants.
• Provide supervision and support to nursing assistants.
• Provide sickness and holiday cover when required.
• Participate in Out of Hours Duty Arrangements, Call Outs and 'On Call' responsibilities, as necessary, to provide a Safe Service delivery.
• Other duties appropriate to the nature, level and grade of the post.
• To respond to enquiries both face to face and by telephone from visitors, patients and staff and other agencies.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!

Job responsibilities

Provides and receives information to inform the detail of the care package.

Negotiates with commissioners and patients to agree service provision.

Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, patients, carers, the public or other external contacts.

Able to write detailed clear instructions, case notes and reports.

Able to contribute to department meetings.

Exchange of information with all levels of staff.

Communicate issues requiring tact and persuasive skills to staff.

Provides and receives both routine and complex information where empathy is required.

Effective and timely communication as part of line management [SA(N1] responsibilities.

Work in partnership with other health professionals and external agencies to provide a personalised service to meet the patients needs.

Ability to work as part of a team, sharing information and records that enables the right decision and best outcomes for the patient.

Establish and maintain effective communication with patients and relatives/carers.

Internally, will be required to communicate with: Nursing Assistants, Senior Nursing Assistants, Administrators, Registered Managers, Operational Lead, Social Care Assessors and other Trust / Local Authority employees, Locality Supervisors, Scheduling Officers.

Externally, will be required to communicate with: patients/families, multi-disciplinary team, education, voluntary agencies, social care and general members of the public. This list is not exhaustive.

It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

Qualifications

• NVQ 3 or equivalent in direct care/health/health and social care.
• Level 2 Maths and English qualification

Experience and Knowledge

• Experience in care work with relevant patient group
• Supervisory experience
• Experience of care co-ordination and staff rostering.
• Experience of conducting staff supervision.
• Knowledge of or experience in coaching and mentoring practices and tools
• Knowledge of or experience in Quality improvement tools, techniques and methods

Other Requirements

• It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northumbria Healthcare NHS Foundation Trust