Local Director

Metro Bank Plc; Bristol; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A community-focused bank is seeking a Local Director to develop relationships within Bristol and surrounding areas. You will be responsible for acquiring new business, leading a team, and ensuring excellent customer service. The position offers a competitive salary, annual bonuses, and hybrid working options. Ideal candidates will have experience in commercial lending and a passion for local businesses.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare and life assurance

Colleague discounts

Qualifications

• Proven track record in sourcing and engaging with new customers.
• Understanding of balance sheets and good attention to detail.
• Passionate about local businesses and providing exceptional service.

Responsibilities

• Develop relationships with new and existing customers.
• Lead and support a Local Business Manager.
• Work within the local community to grow lending and deposits.

Skills

Customer service excellence

New business acquisition

Team leadership

Commercial lending knowledge

Relationship building

Job description

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

Happy to welcome applications from candidates who wish to work a flexibly- hybrid role with a mix between working from home being and out and about on customer meetings in your local community.

The Local Director is responsible for delivering the Metro Bank brand and business model within the local community by developing relationships with new and existing customers, and growing lending and deposits across the Local Community.

This position will focus on covering the Bristol and surrounding area.

So what would you be doing?

• New business acquisition, specialising in commercial businesses in your local community, who want a different approach when it comes to their commercial lending and banking needs.
• Be an expert on our products designed for commercial customers; these include service lines, commercial lending, deposits, asset finance, invoice finance, cash management and FX.
• Working and establishing a strong and trusted introducer base in your local community, working closely with the professional community which will include attending networking events, hosting events and generally being the banker of choice as we continue to build Metro Bank.
• Leading a Local Business Manager, supporting them with their personal development as well as creating customers in their local business community.
• Building amazing relationships with your internal colleagues to provide our customers with a first class experience across all areas of Metro Bank.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Passionate about providing unparalleled levels of service and convenience for customers.
• Able to work and learn quickly in a fast paced, fun and dynamic environment.
• Proven track record in sourcing and engaging with new customers and growing the Bank.
• Care about doing a great job and exceeding expectations with the quality of what you do.
• Demonstrate a passion for understanding and getting to know local businesses (these businesses will range in terms of size and industries).
• Writing credit papers – you will need to understand a balance sheet and have a good eye for detail.
• Leading teams (small or large, we don’t mind too much) - looking after your Local Business Manager is one of the most important things you do every day.

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life wherever possible.

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!