Lloyds Syndicate Client Account Manager

The Recruiter Ltd; Chelmsford; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Client Account Manager to oversee complex client engagements in Chelmsford. The role involves managing transactional processes, ensuring compliance, and providing a high-standard service. A competitive package is offered with a hybrid working arrangement, making it an excellent opportunity for candidates with strong interpersonal and organizational skills.

Benefits

Excellent package offered

Hybrid working arrangement

Qualifications

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) is required.
• Strong verbal and written communication skills.
• Ability to work within a high-performance team.

Responsibilities

• Manage settlement of funds to and from clients to ensure contractual payment terms are met.
• Utilize KPIs and system tools for effective service delivery.
• Support, train, mentor, and guide team members.

Skills

Communication skills

Attention to detail

Project management

Stakeholder management

Risk management

Team collaboration

Negotiation

Tools

Microsoft Office

Job description

Lloyds Syndicate Client Account Manager

Location: Chelmsford, Essex

Job Type: Permanent

Salary: Not specified

Ref: SJP230751

Job Description:

Manage the most complex client base, including unique lines of business, program structures, and reporting requirements.

Responsibilities:

1. Transactional processing, follow-up, and securing recoveries, collateral, and timely, accurate system entry of all assigned client activities.
2. Manage settlement of funds to and from clients to ensure contractual payment terms are met.
3. Utilize KPIs and system tools to manage brokerage receivables, funding, retention, e-trading, post-booking receipts, ad hoc reporting, and transactional processes to ensure efficient, effective, and compliant service delivery.
4. Collaborate with peers on complex or contentious business developments.
5. Support, train, mentor, and guide team members in service processing.
6. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) is required.
7. Strong verbal and written communication skills for complex interactions with clients, markets, and colleagues at all levels.
8. Ability to work as part of a high-performance team with attention to detail.
9. Effective workload management and expectation setting with clients, with the ability to challenge appropriately using facts and information.
10. Understanding of project management, stakeholder management, and risk management.
11. Ability to engage, influence, and negotiate professionally with clients, markets, and colleagues.

Additional Information:

Excellent package offered. Hybrid working arrangement.

Please submit your CV for the hiring manager's attention.

For further information, please contact Su Partridge FIRP.