Liz Earle - Customer Advisor

Boots; Harrogate; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading beauty retailer in Harrogate is seeking a Customer Advisor for their Liz Earle counter. In this role, you will provide personalized beauty consultations, meet sales targets, and ensure a beautifully presented counter. The ideal candidate will have a passion for skincare, the ability to empathize with customers, and a desire to be a brand ambassador. The position offers flexible hours, including weekends, and a competitive hourly rate of £12.98 to £13.81.

Benefits

Employee discount of up to 75%

Store discount (e.g., Boots or John Lewis)

Quarterly Liz Earle Goody Box

Discretionary team bonus scheme

Certified skin expert certification

Generous holiday allowance

Personal Pension Scheme

Qualifications

• Empathy and understanding when welcoming customers.
• Ability to meet sales targets and work collaboratively in a team.
• Desire to learn about skincare trends.
• Comfortable working independently and within a team.
• Proud brand ambassador to assist customers effectively.

Responsibilities

• Build relationships with customers and colleagues.
• Provide personalized consultations and skin services.
• Meet sales targets and promote offers.
• Complete the Skin School development program.
• Ensure counter presentation showcases Liz Earle products.

Job description

The hourly rate for this role is 12.98 - 13.81 depending on location.

Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage love for natural beauty and focus on the customer experience this is your chance to be part of something truly special.

At Liz Earle we live and breathe our Precious Recipe We Care More We Never Settle We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight our values and ethos are the same today as day one and there's never been a more exciting time to join us.

About the role

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations Clare's day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
• Complete our award-winning 12-month Skin School development programme.
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products

What you’ll need to have

• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing their part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on your own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

It would be great if you also have

• Previous experience working with customers
• Experience using skincare products on customers

Our benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you.

Who we are

Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

Whats next

If this sounds like the perfect role for you we look forward to receiving your application. If successful you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Information about the role

We are now recruiting Liz Earle Customer Advisor for our Harrogate store.

We are looking for candidates to join us as soon as possible and who can be flexible to meet our customers' needs.

Your basic hours will be 15 per week and you will cover shifts between the hours of 08:30 and 18:00 which will include weekends.

The anticipated shift patterns will be discussed at interview stage.

Keywords

Skincare Skincare Consultant Customer Advisor Liz Earle Cosmetics Sales Retail Counter Sales Beauty Consultant Sales Assistant Customer Service Boots Skincare Products Beauty Advisor Counter Sales Beauty Therapist Skincare Specialist Retail Skin Therapist Beauty Makeup Artist Make-up Artist MUA Makeup Treading Beauty

Required Experience : Unclear Seniority

Monthly Salary Salary : 12 - 13