Living Well Support Service Wellbeing Worker Southport

Age UK; Sefton; Sur place; GBP 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Employee Assistance Programme

Travel expenses for work journeys

Staff discount card

Résumé du poste

Age UK Lancashire is hiring a Wellbeing Worker to support patients discharged from hospital across the West Lancashire area. Based at Southport Hospital, the role includes home visits, up to 6 weeks of follow-up, and co-ordinating with Age UK Lancashire and community services to sustain independence.

The post requires a full driving licence, strong communication, and the ability to manage a varied caseload using digital tools.

Qualifications

• Caring and empathetic attitude focused on helping people maintain independence.
• Ability to provide a person-centred, flexible and responsive service.
• Experience managing own workload with prioritisation and decision making.
• Ability to work well within a team and use initiative.
• Excellent communication skills to build relationships with service users and health professionals.
• Able to use digital tools (Outlook, Excel) and mobile devices.
• Able to manage busy workload and keep accurate records; conduct assessments.
• Willing to transport patients in own car with full driving licence.

Responsabilités

• Take patients home from hospital and settle them at home with everything they need.
• Provide continued support for up to 6 weeks to maintain independence.
• Use a solution-focused approach to connect people with Age UK Lancashire or community support.

Connaissances

Caring attitude

Person-centred

Time management

Communication skills

Teamwork

Digital skills

Driving licence

Outils

Outlook

Excel

iPad

Smartphone

Description du poste

Living Well Support Service Wellbeing Worker Southport

Living Well Support Service Wellbeing Worker

Location: Southport Hospital

Salary: FTE £24,661 per year

Hours: 35hrs worked over a 7 day rota between 9am-5pm, to include some weekends and bank holidays

Reference: LWSS021

Permanent contract

Are you looking for a varied and rewarding role working with people, supporting them to retain or regain independence, where you can make a difference in people’s lives every day?

If so, we are looking to recruit a Wellbeing Worker to join our existing Living Well Support Service team, working across West Lancashire area.

Age UK Lancashire’s Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral in supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care. In the last 12 months, the service has supported over 9,000 people across the County.

About us

Age UK Lancashire is a leading Charity, proudly delivering services to over 20,000 older people across Lancashire each year, we are dedicated to supporting and empowering older adults to live fulfilling and independent lives.

We are committed to providing innovative and impactful services that address the evolving needs of older people in our community.

About the role:

As a Wellbeing Worker you will:

• Take patients home directly from the hospital and settle them back at home, ensuring they have everything they need to remain at home.
• Provide continued support for up to 6 weeks, to help them retain or regain their independence.
• You will use a solution-focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support.

To be successful in this role you will:

• Have a caring and empathetic attitude with a focus on helping people to maintain independence
• Be able to provide a person-centred, flexible and responsive service
• Have experience of managing your own workload, using decision making skills to manage and prioritise
• Be able to work well within a team and able to use your own initiative
• Have excellent communication skills with an ability to build relationships with individuals using the service, and other health care professionals and colleagues.
• Be able to use your digital skills to enable you to manage your time efficiently and effectively, including Microsoft applications such as Outlook and Excel and everyday use of iPad and smartphone devices.
• Able to manage a busy workload, keeping accurate records and conducting assessments
• Able to undertake general physical activity in people’s homes (often over 2 floors) for example providing light domestic duties
• A full driving Licence, with appropriate insurance cover, and be willing to transport patients in your own car.
• This is a hugely rewarding role for the right person.

Please note there is no personal care within this role.

This role is based at Southport Hospital, you will make community visits across the West Lancashire area, working in hospitals and client’s homes. You will be required to attend meetings and spend time at our offices working with Age UK Lancashire colleagues.

What’s in it for you?

• Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role
• A friendly and inclusive culture
• 25 days annual leave increasing to 30 with length of service + bank holidays
• Access to Employee Assistance Programme
• Financial wellbeing and planning support
• Staff discount card for hundreds of High Street shops and online services.
• Travel expenses will be paid for all journeys required for work, excluding travel from home to base.

DBS: This post is eligible for an enhanced DBS check, and all the associated costs will be met by the employee.

Closing Date: 29 th October 2026

Interview date:TBC

A full job description and the link to the application form can be accessed via below, together with our application form.

Use of AI

At Age UK Lancashire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice, skills and experience. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.

Equality & Diversity-Age UK Lancashire are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.