Living Well Support Service Administration Assistant

Living BioEnergy; Burnley; On-site; GBP 23,000; Part time

Job summary

A community health service organization in Burnley is looking for an Administration Assistant to support the Living Well Support Service. This role involves taking patients home from the hospital and providing continued support. The ideal candidate will have excellent communication and organizational skills, with experience in administration and proficiency in IT tools. This position offers a salary of £22,467.50 FTE for 20 hours of work per week, along with various employee benefits.

Benefits

Access to Employee assistance programme

Workplace Pension scheme

Paid annual leave

Staff discount card

Travel expenses reimbursement

Parking costs reimbursement

Qualifications

• Experience in an administrative role is essential.
• Ability to manage multiple tasks to meet deadlines.
• Demonstrated interest in supporting older people.

Responsibilities

• Take patients home directly from the hospital.
• Provide continued support for up to 6 weeks.
• Manage data and day-to-day administration.

Skills

Excellent communication skills

Strong organisational skills

Proficient in IT tools

Attention to detail

Problem-solving skills

Team collaboration

Experience in data collection

Tools

Microsoft Office

CRM systems

Job description

Overview

Administration Assistant - Living Well Support Service
Location: Padiham Town Hall
Salary: £22,467.50 FTE
Hours: 20hrs per week. Working 5-hour shifts over 4 days between the hours of 9am and 5pm.
Reference: LWSS010

Age UK Lancashire are looking for an Administration Assistant to provide vital support to our Living Well Support Service. Nobody wants to stay in hospital for longer than they need to, and the pressure on the NHS to discharge patients as soon as they are medically fit is considerable. Providing essential support to patients over the age of 18 who are at risk of admission and have been discharged from hospital, the Living Well Support Service:

Responsibilities

• Take patients home directly from the hospital and settle them back at home.
• Provide continued support for up to 6 weeks, supporting people to remain independent.
• Provide support to those individuals who are at risk of admission.
• Based at Padiham Town Hall with some expectation of travel to Royal Blackburn or Burnley General Hospital sites, you will provide support to the team with data management and day to day administration, including contributing to the preparation of monthly and quarterly reports.

Responsibilities (continued)

• Take patients home directly from the hospital and settle them back at home.

The Successful Applicant Should Have

• Excellent communication skills, both written and verbal
• Strong organisational skills and administrative role experience
• Ability to manage and prioritise multiple tasks to meet deadlines with a flexible approach
• Proficient in IT tools including the use of Microsoft Office and CRM systems
• Attention to detail especially when handling sensitive information, service and customer records
• Excellent interpersonal skills and ability to build relationships internally and externally
• Problem-solving skills and the ability to suggest creative solutions to challenges
• Able to work within a team, take direction from others and collaborate effectively
• Experience of data collection and maintaining accurate records
• A positive approach and a genuine interest in supporting older people and understanding their needs.

Benefits

• Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role.
• Access to Employee assistance programme.
• Workplace Pension scheme.
• Paid annual leave.
• Staff discount card for hundreds of Highstreet shops and online services.
• Travel expenses will be paid for all journeys required for work, excluding travel from home to base.
• Hospital metered parking costs will be paid.

Other Information

DBS: This post is eligible for a basic DBS check and all associated costs will be met by the employee. The cost for the DBS is £21.50 plus an additional admin fee of £5.40 totalling £26.90. This amount will be deducted from an employee's first salary with Age UK Lancashire.

Closing Date: 10.00am Monday 27th October. Early applications are welcome. The full job pack can be downloaded below.

To Apply: Please complete the online application form below, please refer to the Job Description When Completing Your Application, Demonstrating Your Skills, experience and suitability for the role.

Application Form LNKD1_UKTJ