LIVE Operations Project Intern (TikTok Shop) - 2026 Start - 2027 Start

TikTok; Greater London; On-site; GBP 13,000 - 20,000; Part time

Job summary

TikTok is seeking a LIVE Operations Project Intern (TikTok Shop) in London for a 2026/2027 start. You will work on market research, merchant onboarding, and coordinating LIVE pilots to grow the TikTok Shop ecosystem.

As an undergraduate intern, you will gain hands-on experience in fast-paced, cross-functional teams, develop practical skills in market analysis, partnerships, and project coordination, and contribute to scalable launch plans.

Qualifications

• Currently pursuing an undergraduate degree in Business, Marketing, Economics, E-commerce, or Communications.
• Proficient in English with strong written and verbal communication skills.
• Experience with market research, business development, or e-commerce projects is advantageous.

Responsibilities

• Conduct market research on local e-commerce and livestreaming landscapes and summarize findings.
• Map local merchant and partner ecosystem aligned with launch priorities.
• Support business development activities including outreach, pitches, and pipeline tracking.
• Help identify market opportunities from research and stakeholder feedback.
• Assist with merchant onboarding materials and onboarding guides.
• Support planning and execution of LIVE pilots and launch activities.
• Track outreach and performance data and document learnings for future playbooks.

Skills

Market research

Business development

Excel

Communication

Project coordination

Education

Undergraduate degree in Business, Marketing, Economics, E-commerce, Communications

Tools

Excel

PowerPoint

CRM tools

Job description

LIVE Operations Project Intern (TikTok Shop) - 2026 Start - 2027 Start

Location

London

Employment Type

Intern

Job Code

A23147

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Responsibilities

The TikTok commerce team builds the solutions that help businesses engage audiences, inspire product discovery, and create commercial experiences on a platform where brands and merchants connect meaningfully with creators and communities.We work closely with merchants, creators, and partners to support sustainable business growth while keeping the experience safe and trusted for the community. As the business scales across global markets, we take on complex challenges across content, commerce, trust, and the differing needs of each local market.You will help shape the future of AI-native commerce, where discovery, entertainment, and buying happen in the same place.TikTok Shop is an e-commerce platform fully integrated into TikTok. The team works with merchants, creators, agencies, and cross-functional partners to support LIVE commerce growth in new markets.As a Project Intern, you will contribute to impactful short-term projects and gain hands‑on experience in a fast‑paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.Applications are reviewed on a rolling basis, so we encourage you to apply early.

• Conduct market research on local e-commerce and livestreaming landscapes, consumer behavior, relevant competitors, and industry developments, and summarize findings into clear market briefs.
• Map the local merchant and partner ecosystem by identifying potential merchants, brands, creators, agencies, and other relevant partners aligned with launch priorities.
• Support business development activities, including prospect outreach, pitch material preparation, meeting coordination, follow-up communication, and pipeline tracking under the team’s guidance.
• Collect local insights through research, stakeholder conversations, and merchant or partner feedback to help identify market opportunities and inform launch plans.
• Assist with merchant onboarding and education by preparing introductory presentations, onboarding guides, FAQs, and basic training materials.
• Support the planning and execution of initial LIVE pilots, showcases, and launch activities by coordinating with merchants, creators, agencies, and internal teams.
• Track outreach, onboarding, and LIVE performance data, and document useful cases, recurring challenges, and partner feedback to support future playbooks and operating resources.

Qualifications

Minimum Qualification(s)- Currently pursuing an undergraduate degree in Business, Marketing, Economics, E-commerce, Communications, or a related discipline. Able to start immediately and commit to a full-time internship for at least 3 months. Please clearly state your availability in your resume. Professional proficiency in English, with strong written and verbal communication skills. Strong research and information-gathering skills, with the ability to assess sources, organize fragmented information, and translate findings into clear summaries. Experience using Excel for data organization, formulas, and basic analysis, with strong attention to detail when handling business and partner information. Strong organizational skills, with the ability to coordinate multiple tasks, follow up consistently, and collaborate with different stakeholders. Proactive, curious, and quick to learn, with an interest in e-commerce, livestreaming, and business development.

• Previous internship or project experience in market research, business development, partnerships, merchant acquisition, e-commerce, or marketplaces.
• Familiarity with consumer, e-commerce, or digital content trends in international markets.
• Familiarity with livestreaming, social commerce, or creator ecosystems through work, projects, content creation, or personal interest.
• Basic copywriting, presentation design, or video‑editing skills to support partner‑facing and educational materials.
• Ability to work independently as well as collaboratively in a fast‑moving, cross‑functional environment.

Job Information

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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