Litigation Platform Enablement Lead

Crimson; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Equity

Competitive salary

Job summary

Crimson is the AI case intelligence platform for litigation and arbitration, used by leading law firms in the UK and US. We seek a Litigation Specialist to sit between customers, product and commercial teams, translating litigation workflows into product decisions and representing the practitioner perspective as we expand in the UK and US.

This is a hands-on, full-time role based in London or New York. You will work in person at least four days a week, helping law firms use Crimson effectively

Qualifications

• Proven litigation experience at a Magic Circle, White Shoe, or equivalent firm.
• Credible with senior litigators and able to speak their language.
• Highly organised, proactive, and comfortable owning work without close supervision.
• Excellent written and verbal communication skills.
• Excited by joining a startup and doing work broader than pure legal practice.

Responsibilities

• Lead onboarding and training sessions to onboard new customers confidently.
• Drive adoption through pilots and implementation during rollout.
• Be the trusted first point of contact for customer questions and issues.
• Build deep relationships with litigators, partners, and innovation teams.
• Translate practitioner insight into product requirements and work with engineers.
• Represent Crimson externally in a polished, commercially credible way.
• Own high-impact operational priorities to help the business scale.

Skills

Litigation experience

Communication skills

Highly organised

Proactive

Startup mindset

Job description

Crimson is the AI case intelligence platform for litigation and arbitration, used by leading law firms in the UK and US. We seek a Litigation Specialist to sit between customers, product and commercial teams, translating litigation workflows into product decisions and representing the practitioner perspective as we expand in the UK and US.

This is a hands-on, full-time role based in London or New York. You will work in person at least four days a week, helping law firms use Crimson effectively