Liquidity Middle Office - CALM - Vice President

J.P. Morgan; Bournemouth; On-site; GBP 80,000 - 110,000; Full time

Job summary

A leading financial services firm in Bournemouth is seeking a Vice President for its Cash and Liquidity Market's Middle Office team. This role involves overseeing client transactions, managing business metrics, and ensuring smooth operations. The ideal candidate should possess strong analytical and organizational skills with experience in client relationship management. A relevant undergraduate degree or work experience is required. This position offers a dynamic work environment focused on continuous improvement.

Qualifications

• Strong organizational skills are essential for managing multiple tasks.
• Must have the ability to build relationships with internal stakeholders and clients.
• Analytical and strategic thinking is required for effective problem-solving.

Responsibilities

• Oversee timely responses to client queries.
• Manage metrics for the CALM business including reporting and analytics.
• Provide timely and concise updates to all organizational levels.
• Drive change agenda and process improvement.

Skills

Attention to detail

Strong organizational skills

Ability to build strong relationships

Analytical thinking

Expertise in Excel

Expertise in PowerPoint

Education

Undergraduate degree or previous work experience

Job description

You are a strategic thinker passionate about driving solutions in Cash and Liquidity. You have found the right team.

As a Vice President in the Cash and Liquidity Market's (CALM) Middle Office team, you will be actively involved in the processing and oversight of the CALM products, including the development and growth of the platform's footprint as well as delivering a high standard of service to our clients.

Job Responsibilities

• Oversee timely responses to client queries and ensure transaction flow and payments settle throughout the day.
• Provide ad-hoc support for audit queries, projects, new product onboardings, and UAT for technology changes.
• Manage metrics for the CALM business, including client reporting, business analytics, and MO team capacity.
• Oversee onboardings for clients, MMF funds, and fund providers, coordinate with support teams, set up applications, and track the end-to-end lifecycle for accuracy, timeliness, and completeness.
• Oversee monthly reconciliation of revenue share reporting for billing and finance.
• Maintain controls and follow procedures to limit risk to clients and the liquidity business.
• Provide concise, timely written and oral status updates to all organizational levels, and create, analyze, and review daily and monthly business metrics.
• Drive change agenda and process improvement.

Required qualifications, capabilities and skills

• Attention to detail and strong organizational skills
• Ability to build strong relationships with both internal stakeholders and clients
• Analytical and resourceful / strategic thinker
• Expertise in Excel and PowerPoint
• Undergraduate degree or previous work experience

Preferred qualifications, capabilities and skills

• Liquidity or Money Market Fund experience a plus
• Ability to work independently and take initiative yet values teamwork within a small group