Linguistics Team Manager

ICS; Leeds; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A leading translation agency in Leeds seeks a Team Manager for the Linguistics sub-department. This role involves driving team performance, coaching members, and ensuring effective workload planning. Candidates should have proven leadership skills, excellent communication abilities and a background in languages or translation. The agency offers a hybrid working model and a range of employee benefits, including generous leave and healthcare options.

Benefits

33 days annual leave

Birthday off

Work abroad policy

Competitive pension scheme

Life assurance and private healthcare

Regular team socials

Free weekly breakfasts

Qualifications

• Proven experience leading team projects from start to finish.
• Proven problem-solving techniques.
• Ability to deliver messages objectively.

Responsibilities

• Drive team performance to meet business goals.
• Lead team meetings and performance reviews.
• Plan team resources effectively.

Skills

Outstanding time-management skills

Proven leadership experience

Excellent communication skills

High emotional intelligence

Collaborative approach

Attention to detail

Results-driven mindset

Education

Background in languages, translation, and/or quality assessment

Job description

We have a fantastic opportunity available for a leader within the Linguistics sub-department of our Translation team. The Linguistics Team Manager role supports and develops assistant-, executive- and administrator-level roles and is crucial to the ongoing performance and development of a high-performing team.

The role will leverage people management skills to motivate, coach, and mentor translation team members, fostering a culture of excellence, integrity and continuous improvement. You'll collaborate closely with other team managers and department managers to achieve this.

We embrace a hybrid working model in our Leeds office, balancing flexibility with collaboration. To maintain a strong team rapport, you'll be in the office a minimum of three times a week, engaging with your team members in person and demonstrating the benefits of a strong office culture.

The role:

• Contract: Permanent, full-time (37.5 hours/week)
• Salary: £28,000 - £32,000 (depending on experience)
• Team Performance, Motivation and Success
  • Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
• Individual/ Team Training and Development
  • Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
• Resource Planning and Workload Distribution
  • Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
• Other
  • Support in consistent communication for both agency and department-wide people and operational initiatives.

About you:

• Outstanding time-management skills, with a proven ability to structure team workloads in a way that ensures results
• Proven experience leading team projects from start to finish
• Proven problem-solving techniques and showcases the want to empower team members to implement change
• Previous experience of, and a natural ability to, leading high-performing teams.
• Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group setting
• The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
• High emotional intelligence, handling situations sensitively and confidentially
• Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
• Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
• Results-driven and data-orientated, thriving under pressure and deadlines
• A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
• Background in languages, translation and/or quality assessment is desirable

What we offer:

• 33 days annual leave
• Birthday offwork
• Work abroad policy (up to 30 days per year)
• Competitive pension scheme (matched up to 7%)
• Industry-leading family policies
• Hybrid, flexible working
• Life assurance and private Bupa healthcare
• Regular team socials
• Free weekly breakfasts

We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.