Linen Porter

Champneys; Tring; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury wellness resort in Tring is seeking a Linen Porter to ensure the cleanliness and presentation of linen items for guests. In this role, you will collect and transport linens, maintain stock levels, and provide excellent customer service. You will work closely with housekeeping and other departments to ensure the highest standards are met. Benefits include health and wellness incentives, discounts, and free spa experiences after probation.

Benefits

Health and wellness incentives

Digital fitness programmes

Employee Assistance Programme

Discounted stays for friends and family

Complimentary Spa Day after probation

50% discount on Champneys products

Qualifications

• Ability to handle laundry and linens efficiently.
• Experience in customer service is a plus.
• Strong communication skills for liaising with teams.

Responsibilities

• Collect and transport laundry items.
• Ensure linens are cleaned and presented to high standards.
• Liaise with various teams for stock management.
• Assist with housekeeping tasks when necessary.

Skills

Customer service skills

Attention to detail

Ability to work in a team

Job description

Linen Porter

Champneys Tring

Contract: Full Time
Salary: up to £12.21 per hour plus gratuities

This role provides stability and enhances the guest journey by ensuring that our laundry is cleaned, stocked and well presented. Our guests experience our linen items in many areas of our business, this may be one of our fluffy robes or our soft towels, whichever one they are iconic during a guest stay.

• Collecting, transporting and counting all linen items.
• Ensuring all linen items are cleaned to the highest standards and are presented in their best forms.
• Liaising with the housekeeping, Spa and Wellbeing and Fitness teams to ensure that they have the correct stock levels and their areas are free of dirty items.
• Ensure stocks are maintained and we have enough available items to stock all areas that require linen.
• Provide high standards of customer service and be able to answer or direct guests that you encounter.
• Where required support the wider housekeeping team with cleaning rooms or public areas.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self‑Guided meditation
• Wellbeing podcasts

• Champneys experiences (such as an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips
• In‑house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our properties
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking [Hotels and Resorts only]
• Professional Uniform