Linen Porter

Dakota Newcastle; Newcastle upon Tyne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounts on stays and dining

Referral bonuses

Annual anniversary holiday

Meals on duty

Job summary

Dakota Newcastle is seeking a reliable Linen Porter to join our Housekeeping Team. You will count linen deliveries, manage stock, and strip beds in guest rooms.

On occasion, you may cover Room Attendant duties, including deep cleaning and bed making to ensure an immaculately clean space. You will also handle heavy tasks like turning mattresses and setting up z-beds/cots, while recording guest preferences and following safety guidelines.

Qualifications

• Minimum of one year’s working experience in cleaning or labouring preferred.
• Eye for detail and ability to work alone.
• Reliable and dependable individual.
• Enthusiastic and positive team member.
• Task oriented with attention to detail.
• Flexible with shift patterns and business needs.
• Demonstrated understanding of brand and desire to be part of the team.

Responsibilities

• Count linen deliveries and manage linen stock.
• Strip beds and remove used linen from guest bedrooms.
• Occasionally perform Room Attendant/Housekeeper tasks for coverage.
• Carry out heavy tasks like turning mattresses and setting up z-beds/cots.
• Record guest preferences and requests for a personalized stay.
• Follow health and safety procedures for waste handling and manual handling.
• Maintain knowledge of safe chemical handling and cleaning equipment.

Skills

Detail oriented

Reliable

Flexible shifts

Independent worker

Job description

We are seeking a reliable and hard-working individual to join our Housekeeping Team in the role of Linen Porter.

PRIMARY ROLE RESPONSIBILITIES

• Count in linen deliveries and manage linen stock by counting all linen to be sent away for laundering and inhouse stock.
• Strip beds and remove all used linens and towels from guest bedrooms ahead of the Room Attendant/Housekeeper servicing the room.
• As relief cover, you will be required to carry out the tasks of a Room Attendant/Housekeeper on occasion. This requires you to thoroughly deep clean guest bedrooms and ensuite bathrooms, make beds, and detail to provide guests with an immaculately clean and welcoming space.
• Carry out more heavy duty tasks within the department such as mattress turning, and setting up z-beds and cots.
• Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows.
• Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.
• Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• A minimum of one years working experience in a cleaning or labouring role is strongly preferred.
• Someone with an eye for detail and who likes to work alone.
• A reliable and dependable individual.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.