Linen Porter -

Kimpton Hotels & Restaurants; March; On-site; GBP 27,000; Full time

Job summary

A leading hotel chain in March is seeking a Linen Porter to maintain cleanliness and provide exceptional guest service. Responsibilities include laundering linens, counting amenities, and handling guest queries. Ideal candidates will have a passion for service and some hotel cleaning experience. The role offers a competitive salary and a range of benefits, including training and development opportunities.

Benefits

Global career opportunities

Extensive training and career progression

Paid volunteer days

Financial wellbeing app

Taxi subsidy for late shifts

Meals while on duty

Generous holiday allowance

Sick pay and life insurance

Discounts at hotels and partner stores

Refer a Friend programme

Qualifications

• Passion for delivering great service.
• Previous experience in hotel cleaning, ideally as a room attendant or public areas cleaner.
• Experience handling guest queries and complaints.
• Willingness to learn and contribute to a team environment.

Responsibilities

• Maintain high standards of cleanliness for linens, towels, and pillowcases.
• Accurately count and distribute room amenities.
• Provide excellent guest service and respond appropriately to queries and complaints.
• Collaborate with the hotel team and remain open to learning new skills.

Skills

Service Orientation

Guest Interaction

Teamwork

Job description

Linen Porter

Employer
Kimpton Hotels & Restaurants

Location
March, Cambridgeshire

Salary
Competitive (12.60 per hour, £26,208.00 annually)

Closing date
19 Dec 2025

Sector
Hotel jobs, Housekeeper, Housekeeping & Maintenance, Room Attendant

Job Type
Full Time

Job Details

A fantastic opportunity to join Kimpton Clocktower as a Linen Porter on a full‑time contract. You will be responsible for ensuring every sheet, towel and pillowcase is flawlessly laundered, perfectly folded and precisely placed in each room. The role involves: stock counting, distributing amenities, handling guest queries and complaints, and working as part of a wide hotel team.

Benefits

• Be part of the IHG Hotels & Resorts family and enjoy global career opportunities.
• Extensive training, career progression, and 2 paid days of volunteering per year.
• Wagestream – a financial wellbeing app that lets you save, track and withdraw pay as you earn it.
• Taxi subsidy for shifts starting/ending between 23:00‑06:00.
• Meals while on duty.
• 28 days holiday per year, including bank holidays, rising to a maximum of 33 days (pro‑rated).
• Company sick pay and life insurance.
• Amazing discounts at our hotels, restaurants and over 15,000 partner stores.
• Generous 'Refer a Friend' programme.

Responsibilities

• Maintain high standards of cleanliness for linens, towels, and pillowcases.
• Accurately count and distribute room amenities.
• Provide excellent guest service and respond appropriately to queries and complaints.
• Collaborate with the hotel team and remain open to learning new skills.

Qualifications

• Passion for delivering great service.
• Previous experience in hotel cleaning, ideally as a room attendant or public areas cleaner.
• Experience handling guest queries and complaints.
• Willingness to learn and contribute to a team environment.

We encourage authentic individuality and support personal growth. If you want to join a company that celebrates heartfelt human connections, apply today to become a Linen Porter.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills. We provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you’d be a great fit? Apply now and start your journey with us today.