Linen Porter

Recruit Genie; Leeds; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounts on stays

Refer-a-friend bonus

Extra holiday on anniversary

Meals on duty

Uniform provided

Job summary

Dakota Hotels in Leeds is seeking a reliable Linen Porter to join our Housekeeping Team. You will count linen deliveries, manage stock, strip beds and assist with Room Attendant duties when needed.

We offer development opportunities, discounts on stays, meals on duty, and a supportive benefits package. You will work flexible shifts to help create a welcoming, spotless guest environment.

Qualifications

• A minimum of one year working experience in a cleaning or labouring role is strongly preferred.
• Eye for detail and ability to work alone.
• Reliable, dependable and enthusiastic team member.
• Willingness to be flexible with shift patterns.
• Demonstrated research into the brand and genuine desire to be part of the team.

Responsibilities

• Count in linen deliveries and manage linen stock for laundering and inhouse use.
• Strip beds and remove used linens and towels before Room Attendant service.
• Occasionally perform Room Attendant/Housekeeper tasks, including deep cleaning and bed-making.
• Assist with heavy duties like mattress turning and setting up z-beds and cots.
• Record guest preferences and requests to personalise stays (e.g., firm pillows).
• Follow health and safety procedures for waste handling and manual handling.
• Know and apply safe chemical handling guidelines and operate cleaning equipment.

Skills

Attention to detail

Reliability

Independent worker

Flexible shifts

Job description

We are seeking a reliable and hard-working individual to join our Housekeeping Team in the role of Linen Porter.

PRIMARY ROLE RESPONSIBILITIES

• Count in linen deliveries and manage linen stock by counting all linen to be sent away for laundering and inhouse stock.
• Strip beds and remove all used linens and towels from guest bedrooms ahead of the Room Attendant/Housekeeper servicing the room.
• As relief cover, you will be required to carry out the tasks of a Room Attendant/Housekeeper on occasion. This requires you to thoroughly deep clean guest bedrooms and ensuite bathrooms, make beds, and detail to provide guests with an immaculately clean and welcoming space.
• Carry out more heavy duty tasks within the department such as mattress turning, and setting up z-beds and cots.
• Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows.
• Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.
• Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• A minimum of one years working experience in a cleaning or labouring role is strongly preferred.
• Someone with an eye for detail and who likes to work alone.
• A reliable and dependable individual.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, andNewcastlewith morein our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’in the industry,demonstratingour success in developing talent.