Linen Porter

Champneys; Ashford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A premier hospitality brand in Ashford seeks a dedicated laundry staff member. Responsibilities include maintaining cleanliness and presentation of linen items, supporting various teams, and providing exceptional customer service. Ideal candidates should have a strong attention to detail and a commitment to high standards. Attractive benefits include wellness incentives, employee discounts, and a complimentary spa day after probation.

Benefits

Health, Wellness and Wellbeing incentives

Champneys experiences (spa day or overnight stays)

Employee Assistance Programme

Discounted stays for friends and family

Complimentary Spa Day upon probation completion

50% discount on Champneys products

Discounted health club membership

Free parking for Hotels and Resorts

Professional Uniform

Qualifications

• High standards of customer service.
• Ability to maintain cleanliness of linen items.

Responsibilities

• Collecting, transporting and counting all linen items.
• Ensuring all linen items are cleaned to the highest standards.
• Liaising with housekeeping and spa teams for stock management.

Job description

Champneys Eastwell Manor

Contract: Full Time

Salary: up to £12.21 per hour plus gratuities

This role provides stability and enhances the guest journey by ensuring that our laundry is cleaned, stocked and well presented. Our guests experience our linen items in many areas of our business, this may be one of our fluffy robes or our soft towels, whichever one they are iconic during a guest stay.

Responsibilities

• Collecting, transporting and counting all linen items.
• Ensuring all linen items are cleaned to the highest standards and are presented in their best forms.
• Liaising with the housekeeping, Spa and Wellbeing and Fitness teams to ensure that they have the correct stock levels and their areas are free of dirty items.
• Ensure stocks are maintained and we have enough available items to stock all areas that require linen.
• Provide high standards of customer service and be able to answer or direct guests that you encounter.
• Where required support the wider housekeeping team with cleaning rooms or public areas.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

• Health, Wellness and Wellbeing incentives
  • Digital fitness programmes
  • Nutrition guides and recipes
  • Self-Guided meditation
  • Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Hotels and Resorts only].
• Professional Uniform.