Line Manager (Part-Time) - Baggot St Upper

Tesco PLC; Birmingham; On-site; GBP 22,000 - 30,000; Part time

Job summary

A leading retail company in Birmingham is looking for a part-time Shop Floor Manager to oversee operations during busy shifts. The role includes managing the team, ensuring customer satisfaction, and driving a culture of efficiency and sustainability. Ideal candidates should have retail experience and a passion for customer service. The company fosters an inclusive culture and offers a range of employee benefits, including a competitive salary and health services.

Benefits

Competitive salary

Bonus scheme

Virtual GP service

Employee Assistance Programme

Colleague Clubcard discount

Life assurance

Pension scheme

Qualifications

• Previous retail experience preferred in a similar role.
• Passionate about delivering the right way for customers and colleagues.
• Adaptable and agile in your thinking.

Responsibilities

• Create an inspiring environment for teammates and customers.
• Be responsible for the store in the manager's absence.
• Ensure the team is trained and delivering daily priorities.
• Drive a culture of zero food waste and manage stock control.
• Provide feedback to recognize excellent service.

Skills

Retail experience

Customer focus

Adaptability

Fast-paced environment

Job description

Tesco Ireland is looking to recruit a Shop Floor Manager (Part-Time) responsible for the shop floor in our xxx Store. This role will report to the Deputy Manager in the Store and will ensure that we are serving Ireland's Customers, Community and Planet a little better every day. This role has the requirement to work across three shifts in the week.

Responsibilities

• Creating an inspiring and welcoming environment for colleagues and customers
• Be responsible for the store when the Store Manager / Deputy Manager are not present
• Ensure that the team is fully trained and validated in their role
• Creating an environment of two-way communication, inspiring a culture of trust
• Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers' needs
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues
• Driving a culture of zero food waste, managing date codes and making sure no suitable edible food goes to waste
• Recruiting the best colleagues for our team, selecting those passionate about our customers
• Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team and by leading by example
• Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.
• Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.
• Manage the front-end operation to ensure that customers do not queue
• Recognise when colleagues give great service and give feedback where necessary

Qualifications

• Previous Retail Experience preferred in a similar role
• Being passionate about delivering the right way for customers and colleagues
• Being adaptable and agile in your thinking
• Delivering key objectives in a fast-paced environment

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to: Competitive Salary Bonus Scheme.

• Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost. 24 / 7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life. Colleague Clubcard 10% discount increasing to 15% starting on the last Friday of each month for 3 days (including a 2nd card for a family member)
• Life Assurance Pension Scheme