LIMS and ELN Implementation Manager

Yu Recruitment; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work policy

London Bridge office

Job summary

Yu Recruitment seeks a Partner Implementation Manager to be the technical expert and single point of contact between the company implementation org and our growing partner ecosystem. You’ll start as an IC, then oversee partner-led implementations across enterprise R&D accounts in chemicals, materials, and adjacent industries.

You will transition to managing 3–5 accounts (growing to 10–20), collaborate cross-functionally, and build enablement materials so partners can deploy the software

Qualifications

• STEM degree or equivalent

Responsibilities

• Spend ~6 months as a hands-on member learning the platform and engaging live with customers

Skills

Stakeholder management

Presentation skills

Customer-facing

Ambiguity handling

IC-to-leadership transition

Education

STEM degree

MS/PhD in chemistry/materials/engineering

Tools

ELNs

LIMS

Data management tools

Job description

We are looking for a Partner Implementation Manager with 2-4 years of experience to serve as the technical expert and single point of contact between the company implementation org and our growing partner ecosystem. You'll start by learning the platform hands-on as an IC, then transition into overseeing partner-led implementations across enterprise R&D accounts in chemicals, materials, and adjacent industries

What will you be doing?

• Spending the first ~6 months as a hands-on member of the implementation team, learning the platform and cutting your teeth on live customer engagements
• Transitioning to manage 3-5 (growing to 10-20) partner-led accounts, acting as the internal point of contact
• Holding regular check-ins with partners, answering questions, resolving issues, and providing best practices on how to address customer use cases
• Collaborating cross-functionally with product, engineering, account management, and the implementations engineering team to support partner needs
• Building enablement infrastructure and training materials that allow partners to implement the software independently at a high quality bar

Key Requirements

• STEM degree (chemical engineering, materials science, chemistry, or related field) with a meaningful understanding of scientific research workflows
• 2-4 years of professional experience in enterprise software implementations, technical consulting, or as a researcher
• Strong customer-facing soft skills — you must be comfortable presenting, coaching, and managing stakeholders relationships
• Willingness to roll up your sleeves as an IC first and build this function from scratch in an ambiguous environment
• Comfort with scientific/technical software (ELNs, LIMS, data management tools) and ability to pick up new platforms quickly
• 1 - 3 years of experience in technical implementation, scientific consulting, or enterprise software delivery

The salary goes up to:

• 100k - 120k USD if you are based in NYC.
• 60K - 80k GBP if you are based in London.

+ 10% Annual Bonus

Hybrid work policy (3/4 days in the office based in London Bridge)

Role requirements

Seniority1 - 3 years of experience in technical implementation, scientific consulting, or enterprise software delivery

Work Experience

Customer-facing role in enterprise software implementation o r technical consulting Experience in scientific/R&D industry (chemicals, materials, pharma, food & bev, or similar)Archetype 2: Researcher/scientist who transitioned to software or consulting.

Prior partner-facing, channel, or enablement role in a technical context

Education

STEM degree (chemical engineering, materials science, chemistry, biology, or related field)M.S. or Ph.D. in chemistry, materials science, chemical engineering, or related

Hard skills Scientific data comprehension — ability to interpret experimental data

Familiarity with scientific software tools (ELNs, LIMS, data analysis tools, or similar)Experience managing multiple accounts/projects simultaneously (10+ workstreams)

Soft Skills

Strong communicator who can teach and coach external teams, not just solve problems themselves