Lift Service Engineer

Wessex Lifts; Stafford; Remote; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Fully expensed, modern company van

Door-to-door travel

Additional paid overtime available

Company pension scheme

Life insurance

Health & wellbeing programme

Paid sickness scheme

Employee referral programme

Branded workwear provided

Comprehensive training and development

28 days holiday (including bank)

Potential installation bonus after培训

Job summary

Wessex Lifts are seeking an experienced Lift & Stair Lift Service Engineer to service, repair and maintain stairlifts, hoists and lifting equipment across your local region. Working from home, you will visit customers to keep equipment safe, mobile and independent.

You will fault-find mechanically and electrically, manage service schedules, respond to breakdowns and potentially progress into installation work, with a competitive package and full company support.

Qualifications

• Experience in mobility, lifting, access or related engineering preferred.
• NVQ Level 2 in engineering or equivalent hands-on experience.
• Strong mechanical and electrical fault-finding skills.
• Customer service and communication skills are essential.
• Full UK driving licence and ability to pass Enhanced DBS check.

Responsibilities

• Service, maintain, and repair stairlifts, hoists, and lifting equipment.
• Manage a planned schedule of service and repair visits across your region.
• Respond to emergency breakdowns and callouts when required.
• Participate in an out-of-hours standby rota.
• Complete and submit service documentation accurately and on time.
• Build positive relationships with customers through excellent service.
• Opportunity to develop your skills and progress into installation work.

Skills

Mechanical fault-finding

Electrical fault-finding

Customer service

Self-motivated

Driving licence

Education

NVQ Level 2 in an engineering discipline

Job description

Wessex Lifts are a domestic lift manufacturer with nearly 50 years of experience in helping our customers achieve mobility in their homes and business with our lift solutions. We now have an opportunity for an experienced and enthusiastic Lift & Stair Lift Service Engineer to join our team, helping people in person and making a real impact by servicing lifting equipment such as stairlifts, through floor lifts, hoists and platform lifts, vital to the everyday life of our users

We're looking for a skilled and customer-focused Lift & Stair Lift Service Engineer to join our expanding team. If you have strong mechanical and electrical knowledge and enjoy working independently while delivering outstanding service, we'd love to hear from you.

Working from home, you'll be responsible for servicing, repairing, and maintaining a range of mobility and lifting equipment across your local region. Every day brings variety, technical challenges, and the satisfaction of helping customers stay safe, mobile, and independent.

What You'll Be Doing

• Service, maintain, and repair stairlifts, hoists, and lifting equipment
• Manage a planned schedule of service and repair visits across your region
• Respond to emergency breakdowns and callouts when required
• Participate in an out-of-hours standby rota
• Complete and submit service documentation accurately and on time
• Build positive relationships with customers through excellent service
• Opportunity to develop your skills and progress into installation work

What We're Looking For

• Experience within the mobility, lifting, access, or related engineering industry is preferred
• NVQ Level 2 in an engineering discipline or equivalent hands‑on experience
• Strong mechanical and electrical fault-finding skills
• A proactive, self‑motivated approach to work
• Excellent customer service and communication skills
• Full UK driving licence
• Ability to pass an Enhanced DBS check (cost reimbursed by the company)

What's in It for You?

Excellent Earning Potential

In addition to a competitive basic salary, you'll benefit from:

• Door-to-door pay
• Overtime opportunities
• Standby payments
• Emergency call-out payments
• Installation bonus opportunities following training

Example monthly earnings (before deductions):

• Base Salary: £2,575
• Overtime (approx. 30 hours): £650
• Additional Standby Payments: £60
• Emergency Callouts (5): £125

Potential Monthly Total: £3,410

Following training and progression to lead installations, you can earn up to an additional £6,000 per year on top of your basic salary.

Benefits

• Fully expensed, modern company van
• Paid door-to-door travel
• Additional paid overtime available
• Company pension scheme
• Life insurance
• Health & wellbeing programme
• Paid sickness scheme (subject to qualifying period)
• Employee referral programme
• Branded workwear provided
• Comprehensive training and development opportunities
• 28 days holiday (including bank holidays), increasing with length of service