Lifestyle Assistant

Oriel Partners Limited; Chipping Barnet; On-site; GBP 42,000 - 66,000; Full time

Job summary

Oriel Partners Limited is seeking a proactive Lifestyle & Concierge Assistant to join a private family home, providing day-to-day lifestyle, travel, and administrative support.

The role operates on a 3-person on-call rota across weekdays, weekends and out-of-hours, ensuring seamless travel coordination, bespoke arrangements, and discretion.

You will thrive on anticipation, problem solving and delivering exceptional service within a fast-paced, high-standard domestic setting.

Qualifications

• Experience in lifestyle management, concierge services, or UHNW support.
• Strong organisational and problem-solving skills.
• Ability to work under pressure and respond quickly to changing priorities.
• High discretion and professionalism.
• Flexibility for shift-based and out-of-hours working.
• Full UK Driving Licence.

Responsibilities

• Coordinate domestic and international travel arrangements, including flights, accommodation, transfers, visas and supporting documentation.
• Arrange restaurant reservations, hospitality, entertainment and leisure activities.
• Manage personal appointments including healthcare, beauty, wellness and fitness.
• Source and purchase gifts, luxury items and bespoke products.
• Arrange deliveries, collections, couriers and personal errands.
• Research venues, suppliers and services to support the family's lifestyle requirements.
• Respond promptly to ad hoc requests, ensuring a seamless and efficient service.
• Prepare detailed travel itineraries and travel packs.
• Monitor travel schedules and proactively manage changes or disruptions.
• Liaise with airlines, hotels, chauffeurs, private aviation providers and other travel partners.
• Coordinate transport and logistics across multiple locations.
• Ensure all travel arrangements are delivered accurately and efficiently.
• Act as first-response layer for all non-confidential urgent matters.
• Escalate complex or sensitive issues to Private PA.
• Maintain accuracy and speed in all execution tasks.
• Participate in a structured 3-person on-call rotation.
• Provide primary, backup, and standby coverage on a rotating basis.
• Ensure seamless continuity of service 24/7.

Skills

Lifestyle management

Concierge services

UHNW support

Organisational skills

Problem solving

Discretion

Shift flexibility

Full UK Driving Licence

Job description

We are seeking a proactive and service-focused Lifestyle & Concierge Assistant to join a dedicated team supporting a private high-net-worth family. Working in a small team at the family home, you will provide exceptional day-to-day lifestyle, travel, and administrative support, ensuring the smooth coordination of the family's personal arrangements. This is a fast-paced, varied role where no two days are the same.

This Lifestyle Assistant role forms the operational backbone of a 24/7 support function, operating on a structured rota system to ensure continuous coverage across weekdays, weekends, and out-of-hours periods. You will be the first point of contact for all urgent travel, transport, and lifestyle requests, ensuring swift and accurate execution at all times.

The ideal Lifestyle Assistant will be highly organised, resourceful and responsive, with a passion for delivering exceptional service. You will thrive in an environment where anticipating needs, solving problems quickly and maintaining the highest levels of professionalism are essential.

Key Lifestyle Assistant Responsibilities:

Lifestyle & Travel Support

• Coordinate domestic and international travel arrangements, including flights, accommodation, transfers, visas and supporting documentation.
• Arrange restaurant reservations, hospitality, entertainment and leisure activities.
• Manage personal appointments including healthcare, beauty, wellness and fitness.
• Source and purchase gifts, luxury items and bespoke products.
• Arrange deliveries, collections, couriers and personal errands.
• Research venues, suppliers and services to support the family's lifestyle requirements.
• Respond promptly to ad hoc requests, ensuring a seamless and efficient service.
• Prepare detailed travel itineraries and travel packs.
• Monitor travel schedules and proactively manage changes or disruptions.
• Liaise with airlines, hotels, chauffeurs, private aviation providers and other travel partners.
• Coordinate transport and logistics across multiple locations.
• Ensure all travel arrangements are delivered accurately and efficiently.

Operational Execution

• Act as first-response layer for all non-confidential urgent matters.
• Escalate complex or sensitive issues to Private PA.
• Maintain accuracy and speed in all execution tasks.

On-Call Rota Participation

• Participate in a structured 3-person on-call rotation.
• Provide primary, backup, and standby coverage on a rotating basis.
• Ensure seamless continuity of service 24/7.

Lifestyle Assistant Skills and Experience:

Essential:

• Experience in lifestyle management, concierge services, or UHNW support.
• Strong organisational and problem-solving skills.
• Ability to work under pressure and respond quickly to changing priorities.
• High discretion and professionalism.
• Flexibility for shift-based and out-of-hours working.
• Full UK Driving Licence

Desirable:

• Experience in luxury travel, hospitality, or private households.
• Additional language skills.