Lifeguard & Guest Experience Pro (Multi‑Team)

A company name; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Butlin's is seeking team members to work across resort teams, safeguarding guests at the Splash Waterworld pool and flumes. You’ll contribute to a fun, safe experience while leading poolside activities and supporting guests throughout their stay.

Training is provided: even without a lifeguard qualification, you’ll complete the NPLQ course, pass a swim test, and join a lively team that values getting stuck in and caring for one another.

Qualifications

• Safety-focused with attention to detail.
• Warm, engaging customer service approach.
• Willingness to learn and work with others.
• Flexible to work across teams and guest experiences.
• Previous lifeguard qualification helpful; training via NPLQ provided.

Responsibilities

• Lead and support poolside activities to enhance guest experiences.
• Ensure pool and flume safety by following procedures and supervising swimmers.
• Work across teams to help guests during their stay at Butlin's.
• Be prepared to complete the swim test and training as part of the role.

Job description

Butlin's is seeking team members to work across resort teams, safeguarding guests at the Splash Waterworld pool and flumes. You’ll contribute to a fun, safe experience while leading poolside activities and supporting guests throughout their stay.

Training is provided: even without a lifeguard qualification, you’ll complete the NPLQ course, pass a swim test, and join a lively team that values getting stuck in and caring for one another.