Life Science Customer Success Coordinator

Cameo Consultancy; Birmingham; On-site; GBP 25,000; Full time

Job summary

A science-led company based in Birmingham is seeking a Customer Service Coordinator to join their collaborative team. You will be responsible for processing sales orders, providing exceptional support, and handling customer queries. This role offers a starting salary of £25,000, reviewed after probation, with clear development pathways toward sales or customer service. A supportive environment with extensive training and modern office facilities is provided, along with 25 days holiday plus bank holidays.

Benefits

25 days holiday + bank holidays + Christmas shutdown

Modern, well-equipped office with parking

On-site gym

Qualifications

• Strong communication skills written and verbal.
• Confident IT skills, especially MS Excel.
• A proactive, helpful attitude and genuine interest in customer service.

Responsibilities

• Processing and analysing sales orders.
• Preparing accurate customer quotations and managing price lists.
• Investigating and resolving customer queries.

Skills

life science

customer service

administration

Education

Science degree

Tools

MS Excel

Job description

A science-led company based in Birmingham is seeking a Customer Service Coordinator to join their collaborative team. You will be responsible for processing sales orders, providing exceptional support, and handling customer queries. This role offers a starting salary of £25,000, reviewed after probation, with clear development pathways toward sales or customer service. A supportive environment with extensive training and modern office facilities is provided, along with 25 days holiday plus bank holidays.