Life Coach

Hertfordshire County Council; Stevenage; On-site; GBP 23,000 - 29,000; Full time

Job summary

Hertfordshire County Council's Specialist Adolescent Service Hertfordshire (SASH) is seeking a dedicated practitioner to work with children and families aged 10+ facing safeguarding challenges. You will provide intensive, relationship-based support, conduct assessments, action planning and reviews, and help young people remain safely at home where possible.

You’ll work flexibly, including occasional evenings and weekends, with driving responsibility across Hertfordshire.

Qualifications

• Experience and understanding of case management including assessment, action planning and reviews.
• Experience of planning, delivering and evaluating support activities for and with young people and their carers.
• Knowledge of the issues affecting young people at risk of Child Exploitation.
• Knowledge and understanding of Equality and Diversity Issues.
• Knowledge of child development and adolescents, social, emotional and mental health needs.
• Knowledge of safeguarding where children are at risk of intrafamilial harm, including substance misuse, domestic abuse and mental health.
• Ability to engage effectively with vulnerable and challenging young people in a variety of settings and to achieve positive outcomes with them, including children at risk of admission due to mental health concerns.
• Diving License and access to a vehicle.

Responsibilities

• Provide intensive, relationship-based support to children and young people aged 10+ and their families, helping them to remain safely at home where possible.
• Work with young people experiencing complex challenges, including family breakdown, exploitation, and other safeguarding risks.
• Build positive and trusting relationships with children, young people and families, tailoring your approach to meet their individual needs.
• Use evidence-based interventions and work alongside specialist professionals to help families achieve lasting positive change.
• Work collaboratively with colleagues and partner agencies to develop and deliver effective support plans.
• Maintain accurate case records and ensure all work is recorded appropriately.
• Work flexibly to meet the needs of children and families, including occasional evening and weekend working.

Skills

Relationship-building

Assessments

Action planning

Safeguarding knowledge

Tools

Driving license

Job description

The Specialist Adolescent Service Hertfordshire (SASH) works with children and young people aged 10+ who are experiencing complex challenges, including exploitation, mental health difficulties, family breakdown, substance misuse, and other safeguarding concerns. Through a trauma-informed and relationship-based approach, we work alongside young people, families and partner agencies to reduce risk, build resilience and help young people achieve positive outcomes as they move towards adulthood., You will work directly with parents/carers and children who are at the edge of care, to achieve agreed goals through coaching, parenting intervention and applying relationship-based practice.

• Provide intensive, relationship-based support to children and young people aged 10+ and their families, helping them to remain safely at home where possible.
• Work with young people experiencing complex challenges, including family breakdown, exploitation, and other safeguarding risks.
• Build positive and trusting relationships with children, young people and families, tailoring your approach to meet their individual needs.
• Use evidence-based interventions and work alongside specialist professionals to help families achieve lasting positive change.
• Work collaboratively with colleagues and partner agencies to develop and deliver effective support plans.
• Maintain accurate case records and ensure all work is recorded appropriately.
• Work flexibly to meet the needs of children and families, including occasional evening and weekend working.

We offer flexibility to ensure families get the support they need. This role includes some evening and weekend work within extended service hours (weekdays 9am-10pm, weekends 2pm-10pm), which will involve working approximately 1 evening a week and 1 weekend day a month.

No formal qualifications are required for the role, you will receive Motivational Interviewing training, NVR training and ARC training.

Essential

• Experience and understanding of case management including assessment, action planning and reviews
• Experience of planning, delivering and evaluating support activities for and with young people and their carers
• Knowledge of the issues affecting young people at risk of Child Exploitation
• Knowledge and understanding of Equality and Diversity Issues
• Knowledge of child development and adolescents, social, emotional and mental health needs.
• Knowledge of safeguarding where children are at risk of intrafamilial harm, including substance misuse, domestic abuse and mental health.
• Ability to engage effectively with vulnerable and challenging young people in a variety of settings and to achieve positive outcomes with them, including children at risk of admission due to mental health concerns.
• Diving License and access to a vehicle.

Desirable

• Knowledge of relevant legislation and policies relating to this service user group.
• Relevant professional qualification in Youth/Community work, Social Care, Health or Education.
• Previous experience of working with children and families

This is an exciting opportunity to join an innovative and passionate team who are achieving real change and positive outcomes for children in care and families of Hertfordshire. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

We are changing Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings - Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit Disability Confident

We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.