Licensing Officer

We Manage Jobs(WMJobs); Stratford-upon-Avon; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Health cash plan

Eye test vouchers

Gym membership discount

Training & development

Local Government Pension Scheme

Job summary

Stratford on Avon District Council invites applications for a Licensing Officer to support the Licensing Team in Stratford-on-Avon district. The role involves processing and determining licences, registrations and permissions, and providing detailed advice to businesses and the public.

You will need excellent organisation, strong communication, and the ability to work across hours as required. The council offers flexible hybrid working, a generous leave package, and access to the Local

Qualifications

• Excellent organisation and attention to detail.
• Ability to communicate with diverse audiences.
• Experience preparing and presenting formal reports.
• Strong customer and relationship management skills.

Responsibilities

• Process and determine applications and registrations in line with legislative timescales.
• Maintain accurate records to enable the determination of Licences.
• Provide technical advice and expertise on licensing matters and investigate complaints.
• Ability to work on your own and manage your own workload, with occasional out-of-hours support.

Skills

Organisation

Communication

Report writing

Customer service

Job description

About Us:

Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, hometo over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.

At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high‑quality services.

Benefits:

As part of our team, you will enjoy a comprehensive benefits package, including:

Flexibility:

• A minimum of 25 days of annual leave, plus Bank Holidays.
• Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)
• Flexi‑time scheme for a better work‑life balance.

Lifestyle:

• Health Cash Plan Scheme for medical and dental expenses.
• Eye test voucher scheme
• Everyone Active Gym Membership discount

Professional Development:

• Training and Development opportunities.
• Payment of one professional subscription fee

Financial Planning:

• Access to the Local Government Pension Scheme to secure your future.
• Access to free Will writing services.
• Employee Assistance Programme
• Salary Sacrifice schemes e.g. Cycle to Work etc.
• Free town centre parking

What to Expect in the Role:

An opportunity to work within the Licensing Team at Stratford on Avon District Council has become available.

The Licensing Team works hard to maintain delivery of its exemplary service to meet the demands of local businesses.

We are looking to recruit a Licensing Officer to enable us to continue to meet these demands and to continue to move our service delivery forward. Ideally, the successful candidate will be able to make an immediate start in the role.

The team is responsible for issuing and administering a range of licenses, registrations and permissions as well as providing detailed advice to businesses and the public in this regard. It is desirable that the applicant has experience of processing and determining, issuing and enforcing a range of licenses, consents and permissions. The successful applicant should be able to provide detailed advice to the public on all the licenses issued by the Authority. The ability to investigate offences and to present evidence to a Licensing Panel or through the Court process in accordance with legislative requirements would be essential to this role.

You will be required to work out of hours on occasions, usually by prior arrangement. Therefore, flexibility around working hours is essential.

Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):

• Processing and determining applications and registrations in line with legislative timescales.
• Accurate record keeping to enable the determination of Licences.
• Provide technical advice and expertise on licensing matters and investigate complaints relating to all aspects of licensing.
• The ability to work on your own and manage your own workloads.

What You’ll Need (Please see Job Description and Person Specification for more details):

• Excellent organisation skills, someone who is thorough, with an excellent attention to detail.
• Ability to effectively communicate with a broad range of audiences.
• An enthusiastic attitude, flexible and adaptable to change.
• Experience of preparing and presenting formal reports and presentations.
• Excellent Customer and Relationship management skills, at all levels.

Right To Work

Applicants must have existing Right to Work in the UK, as visa sponsorship is not available for this position

Use of Artificial Intelligence (AI)e.g. ChatGPT, Copilot, Gemini etc.

Artificial Intelligence could be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by AI, as your own) applications may be withdrawn and internal applicants may be subject to disciplinary action.

Interview Format

All interviews for this position will be held face to face, as we believe this offers the best experience for candidates and panel members.

Applications will close at midnight on Monday 28 September 2026

Interviews will be held Thursday 6 October 2026

The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.