Licensing Admin Officer

Vivid Resourcing Ltd; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local authority team in the United Kingdom is seeking a proactive Licensing Admin Officer to manage licence applications and ensure compliance with relevant legislation. The ideal candidate will have experience in local authority operations, with strong organisational and communication skills. Familiarity with the Civica system and Microsoft Office is highly desirable.

Qualifications

• Previous experience in a local authority or public sector environment.
• Ideally have experience in licensing or administration.
• Familiarity with licensing/CRM systems is highly desirable.

Responsibilities

• Process applications for various licences.
• Ensure documentation complies with relevant protocols.
• Use Civica system for licensing records.

Skills

Organisational skills

Attention to detail

Written communication skills

Verbal communication skills

Ability to work independently

Ability to work collaboratively

Tools

Civica

Microsoft Office

Job description

I am working with a client who is seeking proactive Licensing Admin Officer to join a busy local authority team. This role involves processing and managing a variety of licence applications, ensuring compliance with relevant legislation and council procedures.

Key Responsibilities

• Process applications for licences including taxi/private hire, alcohol, gambling, scrap metal, and house-to-house collections.
• Ensure all documentation is completed, recorded, and stored in line with data protection and council protocols.
• Use the Civica system to input, track, and update licensing records.
• Liaise with applicants, licensees, and internal departments to provide guidance and resolve queries.
• Support the licensing team with general administrative duties (scanning, photocopying, filing, email responses).
• Monitor and manage shared inboxes and telephone queries.
• Assist with exam bookings and invigilation for taxi licensing applicants.
• Maintain accurate spreadsheets and databases to support reporting and compliance.

Requirements

• Previous experience in a local authority or public sector environment, ideally in licensing or administration.
• Familiarity with Civica or similar licensing/CRM systems is highly desirable.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).