Library Supervisor

London Borough of Sutton; Royal Borough of Kingston upon Thames; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Annual leave 25-32 days

Learning and development

Pension scheme

Cycle to work

Job summary

Kingston library service is seeking a capable manager to collaborate with managers and colleagues to deliver outcomes, hit targets, and foster continuous improvement. The role focuses on maximizing team resources and guiding self-service operations toward 95% automation.

You will work with the Delivery Manager to align branch plans with Corporate Plan objectives and must have at least one experience of managing a team. The position offers 25 days leave plus benefits and hybrid working options.

Qualifications

• Must have at least one experience of managing a team.

Responsibilities

• Collaborate with managers and colleagues to deliver outcomes, hit targets, and foster continuous improvement.
• Support operational plans to maximize team resources and impact.
• Manage self-service operations to ensure 95% of transactions are processed automatically.
• Partner with the Delivery Manager to create branch plans that align with Corporate Plan objectives.

Skills

Experience in leading a team

Job description

Length of Employment / Contract End Date 12 month

Working Hours Full Time

Grade E+2

36

Salary Range £32,070 - £34,998

Salary Basis Per annum

Leave Entitlement 25 days

Application Deadline 01/11/2026, 23:55

Anticipated Interview Date(s) 16th of November

About the Borough

Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.

We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

About the Role and our Ideal Candidate

Collaborate with managers and colleagues to deliver outcomes, hit targets, and foster continuous improvement.

Support operational plans to maximize team resources and impact.

Manage self-service operations to ensure 95% of transactions are processed automatically.

• Partner with the Delivery Manager to create branch plans that align with Corporate Plan objectives.

Must have at least one experience of managing a team.

About Us

Kingston library service has 7 branches located across the borough. Tolworth community library is a community hub working closely with local community groups.

Tolworth community library is a community hub working closely with local community groups.

Our mission is to deliver vibrant, exciting modern library services with books, community activities, and learning at their heart, while providing excellent customer care across all customer enquiries in every format.

Our Offer To You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:

• A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.
• Enhanced Maternity, Paternity, shared parental, adoption and dependents leave
• Three volunteering days per year in Kingston
• Hybrid working (dependent on the role)
• Flexible and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Interest free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle to work scheme
• Electric vehicle leasing scheme
• Confidential health & wellbeing and counselling support

Additional Information

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.

To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.

The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑based basis.

Important Information - Criminal Records

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).