Library Customer Service Specialist - Casual & Evenings

Cheshire West and Chester Council; Chester; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A local government authority in Chester seeks a casual team member for their Libraries Team. The role includes assisting customers, providing digital support, and promoting library activities. Successful candidates will possess excellent communication skills, the ability to foster positive relationships, and a passion for enhancing the library experience. The job requires flexibility in working hours, including weekends and evenings, with a pay rate of £12.60 per hour.

Qualifications

• Strong customer service skills are essential.
• Ability to work in a team and adapt to changing situations.

Responsibilities

• Assist customers with queries.
• Provide varied digital support.
• Operate library management systems.
• Process and shelve library stock.
• Encourage library use through activities.

Skills

Excellent communication skills

Ability to develop positive working relationships

Energy and enthusiasm

Job description

A local government authority in Chester seeks a casual team member for their Libraries Team. The role includes assisting customers, providing digital support, and promoting library activities. Successful candidates will possess excellent communication skills, the ability to foster positive relationships, and a passion for enhancing the library experience. The job requires flexibility in working hours, including weekends and evenings, with a pay rate of £12.60 per hour.