Library Assistant | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Frimley is seeking a Library Assistant to deliver high-quality library and knowledge services to staff and students. In this role, you will provide front-line support, assist with overdue stock management, and contribute to the smooth running of library operations. The ideal candidate will possess strong customer service and communication skills, with some experience in a library or customer service environment being advantageous. The position offers flexibility and development opportunities.

Benefits

First class development opportunities

Flexible working patterns

Qualifications

• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic IT skills and willingness to learn library systems.
• Previous experience in a library or customer service environment is desirable but not essential.

Responsibilities

• Provide front-line support to library users.
• Assist with the document delivery service and overdue stock.
• Contribute to administrative tasks and library operations.

Skills

Customer service

Communication

Organisational skills

Attention to detail

IT skills

Job description

Are you passionate about supporting learning and information services?

We are looking for an enthusiastic and organised Library Assistant to join our team. This is an exciting opportunity to work in a dynamic environment where you will play a key role in delivering and promoting high-quality library and knowledge services to staff and students.

What you’ll do

• Provide front-line support to library users, including answering enquiries and assisting with resources.
• Assisting with the document delivery service.
• Dealing with overdue stock.
• Assist with administrative tasks and contribute to the smooth running of the library.

What we’re looking for

• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic IT skills and willingness to learn library systems.
• Previous experience in a library or customer service environment is desirable but not essential.

To carry out varied library tasks such as maintaining stock control; promoting the library’s services, resources and facilities; assisting with the document delivery service; dealing with overdue stock; checking new books in and monitoring open orders; processing new books on arrival and staffing the enquiry desk and attending to users.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

This advert closes on Sunday 4 Jan 2026