Library Assistant

East Midlands Councils/East Midlands Jobs; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local government council in the UK is seeking a dedicated team member for their Library Services. The role involves providing exceptional customer service, promoting library resources, and creating a welcoming environment for all visitors. Flexibility in working hours, including evenings and weekends, is appreciated. The position offers generous leave and a local government pension scheme.

Benefits

25 days of annual leave

Generous local government pension scheme

Discounts at selected county leisure centers

Cycle to work scheme

Free online health and exercise sessions

Qualifications

• Passionate about Libraries and customer service.
• Ability to create a friendly and welcoming environment.
• Flexibility for evening and weekend work.

Responsibilities

• Create a welcoming environment for diverse customers.
• Promote library services effectively.
• Work efficiently under pressure.

Skills

Customer service

Multi-tasking

IT proficiency

Team player

Job description

Closing date: 16 November 2025

We’re looking for someone who is passionate about Libraries, is an excellent team player, who is eager to learn and who thrives working in a fast-paced customer focused environment.

The successful candidate will be:

• Able to create a friendly and welcoming environment for a diverse range of customers
• Excellent at multi-tasking, efficient, happy to work under pressure & confident with working alone if required.
• Able to promote our services.
• Confident in using IT (training will be given on specific library systems)
• Library experience is an advantage, but we also welcome candidates who have demonstrated exceptional customer service elsewhere.
• Some evening and weekend working may be required, with the need for flexibility on occasions to suit the needs of the service.

What we offer you.

• 25 days of annual leave – pro rata (plus an additional 5 with 5 years of continuous service)
• Generous local government pension scheme
• Discounts at selected county leisure centers
• Cycle to work scheme
• Free online health and exercise sessions

Provisional Interview Date: 11 December 2025