Librarian Apprentice

OASIS COMMUNITY LEARNING; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community education provider in the United Kingdom is seeking a Librarian Assistant to support users in finding information and resources. Responsibilities include assisting users at the enquiry desk, promoting library services, and maintaining user records. This role is part of a Level 3 apprenticeship program, providing candidates with essential skills in library services over 20 months.

Qualifications

• Ability to assist library users with information enquiries.
• Experience in using information management processes.

Responsibilities

• Assist users with information needs at the library enquiry desk.
• Provide basic inductions to new library users.
• Promote use of library resources and create promotional materials.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Analytical skills

Team working

Initiative

Non judgemental

Patience

Education

GCSE in Maths and English (grade A-C (4-9))

Job description

A LIAS (Librarian, Information & Archive Services) Assistant will help users find information and resources they need in order to resolve specific queries. User needs may vary and could include finding textbooks to support their learning; legal materials to support law activities and many more., It is not exhaustive, and it is not intended that every Librarian Apprentice will undertake the full range of tasks.

• Provide basic inductions to new library users or inform new colleges of the process required to securely record information/resources
• Promote use of library resources and assist in the preparation of library guides, information packs, and induction packs. Produce displays and other promotional material, and contribute to outreach activities
• Work on the library enquiry desk as arranged by the Deputy
• Manager and assist library users with information enquiries, photocopier and basic IT queries, referring more complex queries to more senior members of staff
• Daily checks regarding books being in the required place to be found easily and documentation has been stored correctly, as well as secured if confidential
• Attend and take part in team meetings & regular reviews with line manager
• Add & maintain library user records in the Library Management system in accordance with data protection, to ensure the data is accurate and up to date
• Provide basic inductions to new library users or inform colleges of the process required to record information/resources
• All Apprentices are required to attend learning sessions by LMP Education; this is essential in order to work towards the end qualification. Failure to adhere to this may result in a lose of placement or removal from our recruiting database, Interpret and implement policy, e.g. communicating clearly the basic copyright restrictions and reasons for not sharing personal data
• Undertake regulation and compliance checking, e.g. in order to ensure data protection is not breached
• Solve user problems in a range of situations using their knowledge and interpretation
• Use information management processes to store, manage and retrieve records and data to support collaboration, exploitation and the organisation's Information Management (IM) practices
• Describe and arrange material/resources, by observing and applying identified cataloguing standards in order to create online catalogues and other finding aids to meet users' needs
• Employ information retrieval techniques to identify and use relevant media and systems, e.g. searching online databases, catalogues or physical stores, and EDRMS (electronic document record management systems)
• Perform preservation (analogue/physical and digital) practices to keep collections physically safe using institutional/sector guidelines, and supporting work that provides digital access by creating alternatives that meet a range of user requirements
• Use enquiry techniques to clarify and meet users' information requirements and manage expectations, e.g. by signposting to alternative resources and providing solutions
• Develop knowledge sharing with users, cultivating an environment where knowledge is freely shared and sought within a 'safe' environment, including online solutions
• Use relevant approaches to learning support to contribute to the development of learning activities for different audiences to enhance knowledge and literacy, e.g. reader development
• Select and use appropriate tools and technologies to support users in researching and disseminating information, e.g. databases, search engines, digital libraries, repositories and social media
• Develop information and digital skills to support users to identify, find, access and evaluate information, to share knowledge and to promote self-help
• Demonstrate information sharing by contributing to learning activities for specific audiences, e.g. inductions and events, catering to a variety of levels of knowledge and understanding
• Use promotion techniques for resources so that users and potential users are aware of their value, impact and benefit, e.g. by curating collections and displays in effective ways, undertaking outreach activities to guide users to achieve independence in their use of information
• Implement the organisation's collection management policy, e.g. through identifying stock that should be acquired and that which is no longer used or needed, and relegating or removing these appropriately
• Develop the service by assessing the learning environment and anticipating user needs, e.g. re-organising study/virtual spaces, suggesting improvements to catalogues or web pages
• Use teamwork and collaboration to achieve goals, e.g. with stakeholders and partners beyond the organisation
• Use information provision to enable users to access materials, e.g. through lending books/artefacts, emailing documents, accessing original archives, signposting links to information
• Exercise communication skills - oral, written, presentation, interpersonal, listening, assertiveness (online and face to face)
• Interpret and implement policy, e.g. communicating clearly the basic copyright restrictions and reasons for not sharing personal data
• Undertake regulation and compliance checking, e.g. in order to ensure data protection is not breached
• Solve user problems in a range of situations using their knowledge and interpretation
• Use information management processes to store, manage and retrieve records and data to support collaboration, exploitation and the organisation's Information Management (IM) practices
• Describe and arrange material/resources, by observing and applying identified cataloguing standards in order to create online catalogues and other finding aids to meet users' needs
• Employ information retrieval techniques to identify and use relevant media and systems, e.g. searching online databases, catalogues or physical stores, and EDRMS (electronic document record management systems)
• Perform preservation (analogue/physical and digital) practices to keep collections physically safe using institutional/sector guidelines, and supporting work that provides digital access by creating alternatives that meet a range of user requirements
• Use enquiry techniques to clarify and meet users' information requirements and manage expectations, e.g. by signposting to alternative resources and providing solutions
• Develop knowledge sharing with users, cultivating an environment where knowledge is freely shared and sought within a 'safe' environment, including online solutions
• Use relevant approaches to learning support to contribute to the development of learning activities for different audiences to enhance knowledge and literacy, e.g. reader development
• Select and use appropriate tools and technologies to support users in researching and disseminating information, e.g. databases, search engines, digital libraries, repositories and social media
• Develop information and digital skills to support users to identify, find, access and evaluate information, to share knowledge and to promote self-help
• Demonstrate information sharing by contributing to learning activities for specific audiences, e.g. inductions and events, catering to a variety of levels of knowledge and understanding
• Use promotion techniques for resources so that users and potential users are aware of their value, impact and benefit, e.g. by curating collections and displays in effective ways, undertaking outreach activities to guide users to achieve independence in their use of information
• Implement the organisation's collection management policy, e.g. through identifying stock that should be acquired and that which is no longer used or needed, and relegating or removing these appropriately
• Develop the service by assessing the learning environment and anticipating user needs, e.g. re-organising study/virtual spaces, suggesting improvements to catalogues or web pages
• Use teamwork and collaboration to achieve goals, e.g. with stakeholders and partners beyond the organisation
• Use information provision to enable users to access materials, e.g. through lending books/artefacts, emailing documents, accessing original archives, signposting links to information
• Exercise communication skills - oral, written, presentation, interpersonal, listening, assertiveness (online and face to face), You will work towards your Level 3 Librarian, Information & Archive Services across a total duration of 20 months
• Training provider: LMP Group (Rated 3rd best apprenticeship training provider across the UK)
• All online/ remote learning, no classroom or college day release. An allocated tutor will support you throughout the apprenticeship
  GCSE in:
• Maths and English (grade A-C (4-9))
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
  £14,526.20 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab)