Librarian

Greater Manchester Menthal Health NHS Foundation Trust; Greater Manchester; On-site; GBP 29,000 - 36,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a Library and Knowledge Services professional to support evidence-based practice across the Trust. You will conduct comprehensive literature searches, provide information skills training, and help maintain online resources and stock.

You will work with clinical and non-clinical staff, promoting access to information, liaising with departments, and developing stock and policy guidance to support high-quality care.

Qualifications

• Advanced literature searching skills required.
• Excellent IT skills incl. databases, internet, MS Office and LMS.
• Strong written and verbal communication abilities.
• Organisational and prioritisation skills with initiative.
• Experience delivering training and presentations.

Responsibilities

• Deliver a comprehensive literature search service for staff.
• Provide information skills training and workshops, in-person and virtual.
• Maintain and develop Library & Knowledge Service web pages and resources.
• Promote and market library services across the Trust and partners.

Skills

Advanced literature searching

IT skills

Written and verbal communication

Organisation and prioritisation

Teaching and training

Networking and partnerships

Teamwork and independence

Education

Library/Information Management degree

Postgraduate qualification in Library/Information Management

Tools

Koha LMS

Job description

Detailed job description and main responsibilities

Policy Development

• To contribute towards the development of operational systems, policies and procedures within Library and Knowledge Services.
• To work in partnership with other departments (including Learning & Development, Medical Education, Research and Innovation and the Psychological Therapies Training Centre (PTTC)) to promote library services and ensure staff and students have access to information they need.
• To support the development of policies and strategies within the Trust by delivering evidence-based searches.
• To contribute to the maintenance and development of stock policy within Library and Knowledge Services.

Management

• Contribute towards the management and maintenance of library management systems.
• Lead on the management of physical library collections.
• Maintain current and topical resources on all aspects of mental health, social care, wellbeing, psychiatry and substance misuse.
• Catalogue and index new Library and Knowledge Service stock in line with current standards.
• Manage, update and maintain the Library and Knowledge Service internet and intranet pages.

Key Performance Indicators

• To monitor and report on the usage of Library and Knowledge Service resources and services.
• Carry out user assessment, impact and satisfaction surveys.
• Monitor and deliver on Library and Knowledge Service quality standards.
• Contribute towards the delivery of the Quality Improvement Outcomes Framework return.

Communications and Relationships

• Represent GMMH Library and Knowledge Services at local, regional and national network events.
• Communicate the value of Library and Knowledge Services to members of the wider Trust.
• Liaise with suppliers and partners to resolve technical or support issues.
• Support the development and implementation of an LKS Marketing Strategy.
• Promote the LKS to the wider Trust through promotional activity and attendance at relevant team/departmental meetings.
• Consult with relevant departments to develop and maintain the LKS webpage and social media accounts.
• To develop, maintain and disseminate current awareness services for clinical and non-clinical staff.

Quality

• Work with the Library and Knowledge Service Manager to develop and implement action plans relating to the Quality Improvement Outcomes Framework.
• Work with Library and Knowledge Service Manager to collate activity statistics and usage data relevant to the service KPIs and annual statistical returns.
• Use surveys and other data collection methods to assess impact and quality of services.
• Commitment to delivering Library and Knowledge Services in line with quality standards.

Health, Safety and Security

• Ensure that equipment, furniture and work areas are maintained in accordance with Trust policy and procedures.
• Ensure that delivery of Library and Knowledge Services comply with regulatory and legal requirements- Copyright, Data protection, Health and Safety.

Service Improvement

• Commit to training and development opportunities provided locally, regionally and nationally in order to further develop skills and competencies.
• Utilise survey, interview and focus group responses to improve the effectiveness of Library and Knowledge Services.

Equality and Diversity

• Contribute to development of equitable resources which are accessible for all staff across the Trust.
• Treat everyone equally and with dignity and respect.

Finance

• To place requests for stock and non-stock items in line with GMMH procurement protocol.
• Oversee the local procedures for payment of article requests, printing and photocopying.

Specialist Skills and Technology

• Deliver a comprehensive literature search service to clinical and non-clinical staff.
• Support a training programme in information skills for all GMMH staff. This will include delivering one to one and group training sessions, inductions and workshops both face to face and virtually.
• Offer specialist advice and guidance on mental health, substance misuse and public health evidence and information.
• Produce summaries, alerts and evidence bulletins for a range of Library and Knowledge Service users on a range of relevant topics.
• Consult with departments to ensure that GMMH staff and students have the necessary skills and resources to be able to learn, develop and excel.
• Support the development of existing Library Management Systems (LMS) to catalogue, issue and monitor the return of Library and Knowledge Service stock.
• Support the Library and Knowledge Service Manager in the management, maintenance and troubleshooting of the library's e-resources.

Person specification

Qualifications

Essential criteria

• Degree supplemented by postgraduate degree/diploma in Library/Information Management or equivalent qualification or experience
• ECDL/Microsoft Academy or equivalent qualification/experience in IT Skills.

Desirable criteria

• Chartered (MCLIP) membership of the Chartered Institute of Library and Information Professionals (CILIP) or working towards MCLIP.

Experience

Essential criteria

• Development and evaluation of individual services and/or projects.
• Frontline customer service/client facing work with a diverse range of clients.
• Experience of using Library Management Systems.

Desirable criteria

• Experience of managing e-resources.
• Experience of updating websites.
• Experience in a library or knowledge service within a health setting.

Knowledge

Essential criteria

• Understanding of NHS structures, systems and processes.
• Knowledgeable about library networks, systems and processes.

Desirable criteria

• Knowledge of the Koha Library Management System.
• Knowledge of Data Protection Act and Copyright Act.
• Knowledge of health information sources.
• Knowledge of cataloguing processes.
• Knowledge of marketing and promoting services.

Skills and Abilities

Essential criteria

• Advanced literature searching skills
• Strong IT skills, in particular, use of databases, the internet, MS Office packages and library management systems.
• Excellent written and verbal communication skills.
• Organisational skills and ability to prioritise own work using initiative
• Teaching, training and presentation skills to both individuals and groups, virtually and face to face.
• Ability to network and develop partnerships.
• Ability to work as part of a team as well as independently.

Desirable criteria

• Skills in developing, maintaining and troubleshooting electronic collections/resources, including NHS Athens support.
• Skills in developing and delivering training around critical appraisal and/or health literacy.
• Ability to use data collection tools and to analyse and summarise data/feedback.

Other Requirements

Essential criteria

• Innovative outlook, prepared to consider new ways of working.
• Self-motivated, working with minimum supervision and own initiative.
• Enthusiastic about information, evidence-based practice and knowledge sharing.
• Team working skills.
• Embrace change, viewing it as an opportunity to learn and develop.
• An ability to maintain confidentiality and trust.
• Used to working in a busy environment.
• Flexible and co-operative approach to working practices and promoting a professional attitude.
• Ability to maintain a good public image of Library and Knowledge Services
• Willingness and ability to travel to various locations across Greater Manchester.
• Willingness to attend training and keep skills and knowledge up to date, maintaining CPD (including CILIP Revalidation as appropriate).
• Frequent/sustained use of VDU.
• Ability to work with information on occasionally sensitive or distressing healthcare topics.
• Prepared to work evenings and weekends as required.

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.

If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website.