Liaison and Diversion Service Manager

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 40,000 - 55,000; Full time

Job summary

A public health service provider in Coventry is seeking a Service Manager for Liaison and Diversion services. The role involves operational and clinical leadership within the criminal justice pathway, focusing on quality improvement and compliance with NHS standards. Candidates should possess strong leadership skills and knowledge of mental health and criminal justice systems. The role includes responsibilities such as leading service delivery, providing clinical advice, and contributing to complex casework. The organization offers comprehensive benefits including generous annual leave and development opportunities.

Benefits

Generous annual leave

Learning and development opportunities

Salary sacrifice schemes

Employee discounts

Wellbeing support

Staff support networks

Qualifications

• Experience in operational leadership supporting quality clinical services.
• Specialist knowledge of clinical pathways within mental health and criminal justice.
• Ability to provide clinical advice to colleagues and external agencies.

Responsibilities

• Lead clinical and operational management of services.
• Contribute to complex case work based on evidence-based practices.
• Influence professional standards through evaluation and monitoring.

Skills

Leadership

Clinical knowledge

Resilience

Quality and Safety

Job description

An exciting opportunity has arisen in the Coventry and Warwickshire Partnership Trust for Service Manager for Liaison and Diversion (LiDi) services across Coventry and North and South Warwickshire in the criminal justice pathway.

The post holder will be a key member of the management team, who will be responsible for providing clinical and operational leadership and the overall planning, management and delivery of services within their the criminal justice pathway.

The role of each of the Service Manager is to help systematically improve and enhance the effectiveness, operational and quality and safety of care provided within LiDi with the aim and ambition of these becoming among the best in thecountry.

The post holder will work in conjunction with the Head of Service and Professional Leadership to lead the provision of efficient, effective and high quality professional and well, co-ordinated services which meet all statutory, regulatory and NHS requirements ensuring alignment with the contracted activities of the Trust.

The post holder will contribute to the wider acute service management team providing cross cover when required.

Responsibilities

• You will need to demonstrate the aptitude to be an optimistic, resilient and visible leader, who can identify and harness the opportunities for cycles of change that enable sustainable transformation and deliver quality coproduced services which are responsive to the needs and circumstances of people supported by our services
• You’ll work within operational leadership while supporting Quality and Safety in the development and implementation of systems, structures, and processes to promote high-quality clinical services that make a real difference
• Have specialist Knowledge of the range of clinical pathways for support for people supported by LiDi
• An awareness of recent changes and current issues in mental health service and criminal justice provision
• Contribute to complex case work embedded in evidence-based practice
• Provide clinical advice to colleagues within urgent care services and external agencies
• Oversee and contribute to expert clinical practice as a professional lead
• Influence professional standards through evaluation and monitoring
• Support changes in practice and service delivery through role modelling and leadership

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put “people at our heart”; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

Benefits

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.