Liability Adjusting Manager

Sedgwick; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company is seeking a Liability Adjusting Manager to oversee a claims team across the UK. The role requires leadership in claims management, technical expertise, and a thorough understanding of insurance principles. Benefits include a competitive salary, flexible working, and extensive training opportunities. An excellent chance for those passionate about shaping the future of insurance.

Benefits

Competitive salary

Self Invested Personal Pension Scheme

25 days holiday allowance

Private healthcare plan

Life assurance

Voluntary benefits like dental cover and cycle to work scheme

Qualifications

• Demonstrated ability to lead and manage a high-volume claims team.
• In-depth experience in handling Third Party Property Damage claims.
• Proven capability in coaching, training, and motivating teams.
• Solid understanding of insurance law and policy wording interpretation.

Responsibilities

• Develop and perform team management ensuring quality of work.
• Conduct internal audits including telephony and file reviews.
• Provide management information reports highlighting trends and solutions.
• Engage in client and customer management.

Skills

Claims Leadership Experience

Technical Claims Expertise

Team Development & Coaching

Insurance Law & Indemnity Knowledge

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Liability Adjusting Manager

Job Location: UK wide, hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Liability Adjusting Manager to be based in the UK.

You will have responsibility for the development and performance of your team and the ongoing quality of the work produced as well as ensuring service delivery levels are continually met and budget targets are met.

Additionally, you’ll take responsibility for undertaking internal audits to include telephony and file reviews, highlighting trends, training and development needs, as well as highlighting, developing and implementing new claims process improvements in line with client approval.

Reports for management information will be second nature to you, so that you can highlight trends hot spots and solutions implemented. You’ll also have the opportunity to participate in Client management and customer management.

The skills you will have when you apply:

• Claims Leadership Experience: Demonstrated ability to lead and manage a high-volume claims team, ensuring operational efficiency, compliance with regulatory standards, and delivery of service excellence under pressure.
• Technical Claims Expertise: In-depth experience in handling Third Party Property Damage claims, including investigation, liability assessment, negotiation, and settlement, with a strong focus on cost control and customer outcomes.
• Team Development & Coaching: Proven capability in coaching, training, and motivating individuals and teams, fostering a culture of continuous improvement, accountability, and professional growth.
• Insurance Law & Indemnity Knowledge: Solid understanding of insurance law, policy wording interpretation, and the principles of indemnity, with the ability to apply these effectively in complex claims scenarios.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You’ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now –we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.