Lexus Vehicle Technician

Steven Eagell Limited; Welwyn Hatfield; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Birthday off

Pension scheme

Car benefit scheme

Training provided

Simply Health/Health cover

Staff referral scheme

Job summary

Steven Eagell Limited is seeking a Vehicle Technician to service, maintain, and repair vehicles to Toyota GB standards, ensuring top-tier customer service. You will diagnose faults, complete work within set times, and uphold safety protocols in a busy centre environment.

The ideal candidate holds a Level 2 Vehicle Technician or Diagnostic Technician qualification, with at least 2 years in automotive work; MOT Tester preferred.

Responsibilities

• Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.
• Inspect vehicles and diagnose faults, including non-routine issues, using your technical knowledge and the latest technologies.
• Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
• Complete all work within the allocated time, maintaining strong productivity and efficiency.
• Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
• Follow all Toyota and Centre processes, working safely and professionally at all times.
• Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
• Support and coach apprentice technicians, providing guidance and helping to develop their skills.
• Attend required specialist training to maintain and develop technical expertise.
• Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.

Education

Level 2 Vehicle Technician

Diagnostic Technician

MOT Tester

Job description

Salary: up to £55,000 OTE Contract: Permanent - Full Time Must Have: A full UK driving licence and Qualified as a Level 2 Vehicle Technician or Diagnostic Technician.

About Steven Eagell

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Vehicle Technician

• Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.
• Inspect vehicles and diagnose faults, including non‑routine issues, using your technical knowledge and the latest technologies.
• Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
• Complete all work within the allocated time, maintaining strong productivity and efficiency.
• Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
• Follow all Toyota and Centre processes, working safely and professionally at all times.
• Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
• Support and coach apprentice technicians, providing guidance and helping to develop their skills.
• Attend required specialist training to maintain and develop technical expertise.
• Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.

What we are looking for in a Vehicle Technician

• Qualified as a Level 2 Vehicle Technician or Diagnostic Technician
• Minimum of 2 years of experience in the automotive industry (preferably at Toyota and/or Lexus, but not essential)
• MOT Tester qualification (preferred)
• Confident communicator, adept at interacting with various individuals
• Quick learner, able to pick up specific skills and techniques swiftly.
• Passionate about the automotive industry and eager to work for the world's largest automotive manufacturer.
• Process-driven and comfortable with technical skills
• Organised and efficient in the workplace

What we offer you

• 25 days annual leave + Bank Holidays and your Birthday Off
• Long Service Awards / Colleague Recognition
• Enhanced Maternity / Paternity at qualifying service length
• Car Benefit Scheme after successful completion of a probation period
• Sales Incentives
• Comprehensive training provided
• Company pension scheme
• Death in Service
• Access to high street discounts through Perk Box
• In-house, manufacturer & professional qualifications
• Staff referral scheme
• Access to medical cover through Simply Health

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.