Level 2 IT Service Desk Engineer — Flexible WFH

Red Rhino Solutions; Sheffield; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A growing IT provider in the United Kingdom is seeking an experienced Level 2 Service Desk Engineer. This role involves providing excellent support to IT users within a large customer base while working with various technologies. The ideal candidate has proven experience in IT support, a driver's license for local travel, and strong communication skills. A competitive salary of £27k - £29k is offered along with flexible work-from-home options and career progression opportunities.

Benefits

Career progression

Great benefits

Overtime and out-of-hours pay

Qualifications

• Proven experience as a Level 2 Service Desk Engineer.
• Driver’s licence required for local travel.
• Ability to work with a range of technologies.

Responsibilities

• Provide excellent support to IT users.
• Work with various technologies to deliver service.
• Prioritize and categorize customer IT enquiries.

Skills

Excellent communication skills

Experience with IT support

Knowledge of network services

Job description

A growing IT provider in the United Kingdom is seeking an experienced Level 2 Service Desk Engineer. This role involves providing excellent support to IT users within a large customer base while working with various technologies. The ideal candidate has proven experience in IT support, a driver's license for local travel, and strong communication skills. A competitive salary of £27k - £29k is offered along with flexible work-from-home options and career progression opportunities.