Lettings Property Administrator

PETER ALAN; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading estate agency in the UK is seeking a highly motivated Lettings Property Administrator to support their team in Culverhouse Cross. You will manage move-ins, assist with tenancy paperwork, and ensure excellent customer service. The ideal candidate will have strong organizational skills and a keen interest in the lettings industry. This role offers an encouraging and dynamic work environment, alongside opportunities for professional growth.

Benefits

Industry leading training and development

Opportunities for progression

Supportive environment

Team incentives

Qualifications

• Experience as an Administrator / Customer Service or similar role.
• Strong customer focus.
• Ability to manage workload in a fast-paced environment.

Responsibilities

• Manage move-ins, create tenancy paperwork, liaise with tenants for references.
• Arrange day-to-day maintenance and ensure safety certificates are in place.
• Assist tenants and landlords with queries throughout the process.

Skills

Administrator experience

Customer focused

Resilient

Positive

Detail oriented

Organised

Excellent communication skills

IT literate (MS Office)

Job description

Lettings Property Administrator

Peter Alan, part of the Connells Group, are looking for a highly motivated Lettings Property Administrator to support our fantastic team in Culverhouse Cross. As our Lettings Property Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy working environment.

What’s in it for you as our Lettings Property Administrator?

• Industry leading training and development
• Opportunities for progression
• Supportive, rewarding and fun environment
• Team incentives
• Understanding of operations within an lettings agency business

Key responsibilities of a Lettings Property Administrator

The main purposes of this role is to manage move ins which will include creating the tenancy paperwork, liaising with tenants to ensure their referencing is completed as quickly as possible, arranging day to day maintenance, ensuring all the safety certificates are in place & helping our tenants and landlords with any queries they may have during the process.

Skills and experience required to be a successful Lettings Property Administrator

• Experience as an Administrator / Customer Service or similar role
• Customer focused
• Resilient, positive, numerate and detail oriented
• Organised and able to prioritise workload in a faced paced environment
• Keen interest in learning and keeping up to date with industry changes
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

EACS07842