Lettings Portfolio Manager

Antal International Network; City Of London; Hybrid; Confidential; Full time

Job summary

A leading property management firm in Central London is seeking an experienced Lettings Portfolio Manager to oversee a residential lettings portfolio. This role requires strong management skills and a track record in lettings. You will ensure compliance with regulations, manage tenancy lifecycles, and provide exceptional service to clients. The position offers a basic salary of £55,000, with office-based working arrangements and the potential for one day of work from home after probation.

Qualifications

• Strong track record in residential lettings management.
• Experience in managing tenancy lifecycles and compliance.
• Ability to provide a premium customer experience.

Responsibilities

• Manage a residential lettings portfolio in Central London.
• Ensure compliance with legal and safety regulations.
• Monitor portfolio performance and produce reports for senior management.

Skills

Residential lettings management

Operational lettings management

Compliance with legal requirements

Excellent customer service

Job description

Job Title

Lettings Portfolio Manager

Location

Central London

About the Role

We are seeking an experienced Lettings Portfolio Manager to oversee a residential lettings portfolio in Central London. This role combines operational lettings management with strategic oversight, ensuring the portfolio is effectively marketed, leased, and maintained while delivering an exceptional experience for tenants and owners alike. You will be responsible for managing tenancy lifecycles, liaising with external agents, ensuring compliance with legal and safety regulations, and monitoring portfolio performance. This is a fantastic opportunity for someone looking to take ownership of a lettings portfolio within a prestigious setting.

Key Responsibilities

• Manage a residential lettings portfolio, including marketing, tenant selection, lease negotiations, tenancy commencement, renewals, and terminations.
• Ensure all tenancies comply with legal requirements, including safety certifications, deposit registrations, and regulatory compliance.
• Oversee and liaise with external letting agents and service providers to maintain high service standards.
• Provide a premium customer experience to tenants and stakeholders, resolving queries and escalations efficiently.
• Monitor portfolio performance (occupancy, rent collection, voids, arrears) and produce regular reports for senior management.
• Identify opportunities to improve processes, performance, and tenant satisfaction.

Working Arrangements & Salary

• Fully office-based near Sloane Square station, with 1 day WFH after probation.
• £55,000 basic salary (no bonus).
• Managing a portfolio of approximately 300 tenancies.
• Heavy administrative and process-driven responsibilities.
• No driving required.

How to Apply

If you have a strong track record in residential lettings management and are looking for an exciting opportunity in Central London, we would love to hear from you. Please submit your CV.