Lettings Portfolio Manager

Parkside; City Of London; On-site; GBP 55,000; Full time

Job summary

A leading property management firm is seeking an experienced Lettings Portfolio Manager to oversee a residential lettings portfolio in Central London. The successful candidate will manage tenancy lifecycles ensuring compliance with legal regulations, deliver exceptional customer service, and monitor portfolio performance across approximately 300 tenancies. A basic salary of £55,000 is offered, with office-based working near Sloane Square.

Qualifications

• Experienced in managing residential lettings portfolios.
• Ability to ensure compliance with legal safety regulations.
• Strong communication skills for liaising with tenants and agents.

Responsibilities

• Manage custody of a residential lettings portfolio.
• Ensure all tenancies meet legal compliance.
• Liaise with external agents to maintain service quality.
• Monitor performance and produce regular reports.

Skills

Residential lettings management

Tenant selection

Lease negotiations

Compliance with legal requirements

Customer service

Job description

Job Title: Lettings Portfolio Manager

Location: Central London

About the Role

We are seeking an experienced Lettings Portfolio Manager to oversee a residential lettings portfolio in Central London. This role combines operational lettings management with strategic oversight, ensuring the portfolio is effectively marketed, leased, and maintained while delivering an exceptional experience for tenants and owners alike.

You will be responsible for managing tenancy lifecycles, liaising with external agents, ensuring compliance with legal and safety regulations, and monitoring portfolio performance. This is a fantastic opportunity for someone looking to take ownership of a lettings portfolio within a prestigious setting.

Key Responsibilities

• Manage a residential lettings portfolio, including marketing, tenant selection, lease negotiations, tenancy commencement, renewals, and terminations.
• Ensure all tenancies comply with legal requirements, including safety certifications, deposit registrations, and regulatory compliance.
• Oversee and liaise with external letting agents and service providers to maintain high service standards.
• Provide a premium customer experience to tenants and stakeholders, resolving queries and escalations efficiently.
• Monitor portfolio performance (occupancy, rent collection, voids, arrears) and produce regular reports for senior management.
• Identify opportunities to improve processes, performance, and tenant satisfaction.

Working Arrangements & Salary

• Fully office-based near Sloane Square station, with 1 day WFH after probation.
• £55,000 basic salary (no bonus).
• Managing a portfolio of approximately 300 tenancies.
• Heavy administrative and process-driven responsibilities.
• No driving required.

How to Apply

If you have a strong track record in residential lettings management and are looking for an exciting opportunity in Central London, we would love to hear from you. Please submit your CV.